TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

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TourRadar 5 star review on 18th December 2024

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TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“TourRadar made it really easy to see what is actually out there. As a solo traveler in my mid twenties, small group tours really appealed to me. I found that just google searching for tour companies and then clicking through all of the options was really time consuming and often there wouldn't be very many reviews. Everything being in the same place, with the price displayed, was amazing and so helpful! Thank you, TourRadar, you make my world tour virtually worry free!”

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Posted 7 years ago

“Initial chats helped me resolve a few minor problems. I am still waiting on a response to one of my questions”

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Posted 7 years ago

Hello Teresa, Thank you for your feedback. We're glad we could help you book your tour and apologise for our recent delayed response to your subsequent queries. We have now replied to all of your questions and look forward to finalising the last details of your trip to Europe next year! Thanks for choosing TourRadar! The TourRadar Team

Posted 7 years ago

“Because every time I called they were very informative and they really help me and since I’m not too savvy on my iPhone The people that I talk to we’re very courteous And yes I would recommend my friends to go the way I go”

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Posted 7 years ago

Hi Barbara, Thank you for your lovely review, we really appreciate. We are happy to see that our Customer Support team was able to provide you with the industry-leading service we strive for. TourRadar understands how important word of mouth is. We offer a wonderful referral program to thank those who refer other travellers to our platform. When you book a tour or refer a friend to TourRadar, you earn travel credits that can be applied on any future trip you book through us. Have a wonderful trip to Ireland with Cosmos. If there anything else we can do to help before you go, just let us know. Cheers, The TourRadar Team

Posted 7 years ago

“The website is easy to navigate around. The services team is very responsive! I will recommend it to my friends.”

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Posted 7 years ago

“Was very easy to make booking and able to use PayPal which I prefer for added security. Had questions which were answered immediately though on-line messages.”

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Posted 7 years ago

Hi Debra, Thank you for the great feedback. We are glad to see that you found our payment options useful. TourRadar uses Braintree, a subsidiary of PayPal, to make payments convenient, safe and secure. Your trip to East Africa with G Adventures looks like a wonderful tour. We hope you capture some lovely wildlife photos on your gorilla treks. Cheers, The TourRadar Team

Posted 7 years ago

“User friendly”

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Posted 7 years ago

“Good search facility - I particularly like that I can choose a departure date and see all the tours (with reviews.) They are efficient and their customer service is excellent. No offshore contacts who don’t understand English (the company is based in Austria)”

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Posted 7 years ago

Hi Stephen, Thank you for your review. We are happy to see that you enjoyed working with us. TourRadar understands how important reviews are to the decision process. By providing unedited reviews from real travellers, you are able to better ensure you are booking the right trip. Our team of travel experts are available 24/7 to be there when our global clientele needs us. We look forward to working with you again. Have a wonderful upcoming holiday with Intrepid Travel. Cheers, The TourRadar Team

Posted 7 years ago

“Reply to my request”

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Posted 7 years ago

“I got a response to all questions within a very short time”

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Posted 7 years ago

“This was the original tour i looked at, late last year and more recently have made many enquires with Trafalgar, Cost saver, Cosmos, etc, who will not provide any details for tours, early 2019. As TourRader, in association with Expat, have already offerred tours for up to April 2019 and they will be between $600 to $700, cheaper, with a better variety of destinations, it was really a no brainer.”

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Posted 7 years ago

Hi Warren, Thank you for your feedback. We are happy to see that you enjoyed working with us and found the right tour for your budget. One of the best reasons to book through TourRadar is the amazing partnerships we have with tour operators. Since all operators release their 2019 tour dates differently, by offering such a wide variety of options through our platform, allows our travellers to find the right tour for the right time of year. We look forward to helping you again. Please let us know if there is anything else we can do to assist before your trip. Cheers, The TourRadar Team

Posted 7 years ago

“Easy to deal with contact centre staff. They are very helpful. I haven’t left for my trip yet but tour I have picked looks good value for money!”

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Posted 7 years ago

“They had a great variety of tours and the descriptions for clear and easy to understand. There was also a nice sale going on when I booked. I found the review also to be quite helpful as well as the lovely photos.”

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Posted 7 years ago

“Northern Spain is our destination. There's a myriad of choices out there, however with TourRadar the choice was made easier. We believe that we have made a good informed choice based on what was offered.”

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Posted 7 years ago

“Tour Radar makes it super easy to find the best tour to suit my needs. Also, any time I have questions they respond quickly and are very personable. Thanks TourRadar!”

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Posted 7 years ago

“Great!! Thanks so much for helping us with our travel plans! You are the best!!”

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Posted 7 years ago

“Very good service, well explained, friendly.”

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Posted 7 years ago

“This was a last minute trip. It was nice to have so many options in one place. I was also happy to be able to filter options.”

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Posted 7 years ago

Hi Tammy, Thank you for providing us with your review. We appreciate your feedback. TourRadar understands planning a holiday can sometimes happen last minute. For this reason, we work with many tour operators that offer 'Instant Book' options for immediate confirmation. We are happy you were able to find the right tour for your needs and hope you have a great trip to Turkey with Fez Travel. Happy Travels! Cheers, The TourRadar Team

Posted 7 years ago

“The website is very user friendly and informative. It was easy to search for tours as per my requirements. There is a goox communication with the tour operators.”

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Posted 7 years ago

“The website was very easy to use, and looked great.”

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Posted 7 years ago

“Just completed the Merzouga, Ait Benhadou, Dades, & Todra Gourges tour in Morocco 5/24 - 5/28. The tour content was excellent and our tour leader was Spectacular!”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews