TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,736 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,736 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous

Anonymous // 01/01/2019

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English

“the process of booking was easy and all the information very clear and friendly user.”

Helpful Report

Posted 3 years ago

“Booking was easy. Communication was quick and professional. They responded to my questions and were eager to help.”

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Posted 3 years ago

“Great price! (45% off for 4th July sale), and easy booking process.”

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Posted 3 years ago

“It was very easy to communicate with them, and then they got me in-touch directly with the tour company in the country we are visiting, to answer all of our questions, etc.”

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Posted 3 years ago

“did not get response from chat or question requests”

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Posted 3 years ago

“It is not possible to completely explore a place without a helpful tour guide who knows everything about the place. We were very lucky to have Timothy Wenzel who was so knowledgeable.”

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Posted 3 years ago

“Large choice of experiences anywhere in the world. Good prices”

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Posted 3 years ago

“While on the Tour Radar website I was offered a new customer discount (the discounted priced appeared on the right of the screen) but when actually paid it didn't effect. After conversations with Tour Radar, there seems no explanation for that offer (likely a problem with the search engine), nonetheless, they applied a 3% promo code and made a refund accordingly.”

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Posted 3 years ago

“Easy to understand”

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Posted 3 years ago

“Julia was extremely helpful.”

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Posted 3 years ago

“Love it this trip”

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Posted 3 years ago

“It was easy to locate the tour that I had an interest in. It was even easier to book the tour.”

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Posted 3 years ago

“Very things is perfect . I like this tour and also my friend needs booking with tour radar.”

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Posted 3 years ago

“We considered a number of trips to turkey before eventually plumping for Absolute Turkey. Phone calls to the company were answered promptly and satisfactorily.”

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Posted 3 years ago

“Easy, but slightly slow response times.”

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Posted 3 years ago

“My most recent booking was a Covid-effect reschedule. Appears original trip no longer available but found something similar. Still waiting for a response as to whether my original deposit will be transferred to the new booking. Travel credits seem to be new? The booking process is definitely easy. With regard to my original trip, my experience was that the Travel Radar staff were always available, with very quick e-mail response time. Am hoping for a positive group tour experience in Sept 2022. As always, the single rate appears excessive - taking my chances I will be matched with a good room-mate.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave a review and providing your valuable feedback on the booking process. We have reached out to you directly on your conversation page to answer any remaining questions you might have leading up to departure. We have no doubt you’ll have a great time on your adventure, and we are always available via email, phone and live chat for anything you may need! Happy Travels, The TourRadar Team

Posted 3 years ago

“This my second time booking with TourRadar. The first booking was for a trip cancelled by the Covid. Each time the experience was excellent.”

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Posted 3 years ago

“Booking was simple enough, but we didn’t understand the process of also needing a confirmation number from tour operator, which we waited several days for. Otherwise good communication with Tour Radar.”

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Posted 3 years ago

“Booking tour is quick and easy”

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Posted 3 years ago

“Pick and choose your tour. So easy to book. They also have installment payment plan. Fantastic!”

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Posted 3 years ago

TourRadar is rated 4.5 based on 6,736 reviews