Trouva Reviews

4.66 Rating 2,238 Reviews
92 %
of reviewers recommend Trouva
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Read Trouva Reviews
Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

229, Shoreditch High Street, London

I still haven’t received my order!!!!
My order arrived quickly, the cushions are lovely and very nice quality! Also the cushions were much more expensive on other sites so they were good value too
Poor customer service . Person I spoke to contacted the incorrect shop on my behalf ! :(
I requested free shipping via a discount code which failed to work but you ignored it .
Bit disappointed .
Excellent service and quality of goods. My champagne glasses arrived quickly and were very well packaged. Thank you.
Trouva is a great connection to independent shops, which I really like to support. Great customer support from their team and very fast delivery of my item from the shop that sold it. Very good shopping experience, wouldn’t hesitate to use again
Great!! Found the item I wanted, easy to purchase and arrived the next morning!
Trouva 5 star review on 25th August 2020
Order arrived on time and was exactly as described excellent quality
My ordered items arrived really fast and the communication was brilliant. This is my first order through Trouva, I’ll definitely be using again
Very good, fast service. Nice vibe to the personalised card enclosed. Definitly inclined to return.
Love this website! First purchase using Trouva but definitely not the last. I have so many things in my wish list. Bought a beautiful vase from Canvas Home. Very impressed with everything.
Thankyou
Excellent service and very happy I’ve found this site!
Easy to order , Quick delivery and great product. We went to the Olive Farm producer in Crete and tried this product
Yoruba are the UK distributors.
Sent out quickly, but I found the mask sent very hard for me to use.
Great service, very quick delivery and lovely product!
Love that Trouva let’s you shop small independents on-line. So happy with my pretty Moroccan style glasses from Fox+Feather.
Excellent product ...... 100% satisfied
Very pleased. First-class in all respects, from start to finish. Very impressive.
Excellent, fast and efficient service. Didn't realise they did so much. Nice to browse new products and new brands.
If I am looking for something a little unusual, I can rely on Trouva to have just the item.

I have received excellent service from the boutiques I have purchased from and the delivery has been especially speedy.
My item arrived promptly. It was beautifully wrapped and exactly as described!!
Trouva is rated 4.66 based on 2,238 reviews