Trouva Reviews

4.67 Rating 1,848 Reviews
93 %
of reviewers recommend Trouva
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 89%
accurate and undamaged orders
Greater than 94%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.86 out of 5
Read Trouva Reviews
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Phone:

+442071936444

Email:

support@trouva.com

Location:

60 Worship Street

Interesting collection of gifts and swift despatch
Helpful Report
Both items ordered (from separate boutiques) are very poor quality. One was a marble shelf which I ordered almost identical identical shelf of two years ago from a brand no longer retaliating and quality was perfect. This one is awful. The arms haven’t been cut properly, the shelf doesn’t fit the arms. It rattles on the wall and does not sit flush. It looks cheap. The other item was a side table that arrived in lost awful condition covers in scratches and the marble top was packed in a box marked up in large letters “broken marble top”. The whole process has been a shambles and I will jot be ordering again. The return process is painful and I am still chasing a refund for the table. The shelf I can’t be bothered to return simply to avoid the hassle I experienced with the table. I buy a lot of Hecate and am an interior designer. I do not recommend at all
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I love my new canisters.
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Great to access jon traditional gifts and items at reasonable prices.
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Was happy with Trouva service and received my order as said
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Purchased an item which then turned out not to be available at all! Will not shop here again.
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Excellent service , prompt and all in one piece ( as this was a fragile glass lampshade )
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There is a great selection of products available on Trouva and the service was excellent. Confirmation of order came through fast and was delivered very promptly. Excellent all round!!
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I Ordered a lovely black bra which was delivered in about 3 days.It was nicely wrapped in black tissue paper and on trying it on it was a perfect fit. i highly recommend this site for online shopping
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Great products and great service !
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Very quick delivery and great service!
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Good clock fast dispatch thank you
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Was really disappointed with how my pineapple plant arrived-the package had obviously been turned upside down in transit and so all the soil had come away from the pot and was all over the plant, which was really messy on opening and difficult to try to put back together!! I did love the product though! And was really happy with the baby bib I ordered!
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Great product . Thank you.
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It was Excellent 5 stars
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Excellent service
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Gorgeous pieces - and I am *super* choosy! It’s fantastic to have access to independents as there are none near where I live. Great website - I don’t even need to buy, it’s simply a pleasure to browse the goodies...
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Shoes ordered were perfect for my granddaughter comfortable and easy for her at 2 to put on herself
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Was very pleased with my 1st purchase from this site loads selection and hard to find items. Price is reasonable & prompt delivery. Will be back next time. Thanks Trouva
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Fast service and great product. Exactly what I was looking for 😊
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Trouva is rated 4.67 based on 1,848 reviews