Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, just as described and very speedy delivery”

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Posted 3 years ago

“Good website, competitive prices and excellent quality. Packaging and delivery was first class. Highly recommended.”

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Posted 3 years ago

“Found what I was looking for on Trouva, the double-sided tray .lovely colours, brilliant delivery, bought for someone's Christmas present BUt I'm keeping it for me. Really nice product, just that bit different as you would expect with a small independent company, Will shop with you again.”

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Posted 3 years ago

“Still waiting for my order. A lack of communication”

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Posted 3 years ago

“A pleasure to support independent shops. My order was prompt and efficient. Many thanks”

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Posted 3 years ago

“Great for finding quality items and knowing you are supporting independent stores”

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Posted 3 years ago

“The website is easy to browse and contains very good product photos and information. My order was shipped quickly, was well-packaged, and was with me in days. Everything I ordered arrived in excellent condition and was as advertised. I highly recommend shopping here and look forward to doing so again.”

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Posted 3 years ago

“Came in reasonable time. Quality of order was excellent”

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Posted 3 years ago

“Ornament was shipped and arrived quickly, packaged well and arrived safely. I love it! Thank you!”

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Posted 3 years ago

“The hot water bottle cover was lovely and just what I was looking for Many thanks val”

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Posted 3 years ago

“Great website, competitive prices and a good experience overall.”

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Posted 3 years ago

“Quality items quick delivery”

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Posted 3 years ago

“Excellent service and excellent quality what great Christmas presents for my grandchildren”

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Posted 3 years ago

“Excellent 👌 very pleased with purchase and quick delivery, thank you.”

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Posted 3 years ago

“Beautiful product, quick delivery.”

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Posted 3 years ago

“I am still waiting for my order 7897669 promised a week ago. Meanwhile I have received an order intended for someone else. Trouva is aware, but so far I am still waiting for my order and will have to return the wrong one which means a special journey to the pickup point. Mary Isaacs”

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Posted 3 years ago

“Placed an order, paid for it only to receive an email a couple days later and be told it was sold out”

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Posted 3 years ago

“Absolutely amazing, thank you 😊”

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Posted 3 years ago

“Beautiful products and an amazing service. Everything came so quicly and was very well packaged. Trouva will be my first stop for gift buying now. Thank you”

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Posted 3 years ago

“The item arrived quickly and was very good value”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,471 reviews