Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great mug - very successful present excellent service”

Helpful Report

Posted 9 years ago

“High quality salad spoons, were bought as a Christmas gift. Felt there was a nit of personalisation from the team so thank you.”

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Posted 9 years ago

“Lovely website,amazing products and fantastic quality and service!”

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Posted 9 years ago

“Pleased with product and fast delivery”

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Posted 9 years ago

“Very quick delivery and great clock. Couldn't find it anywhere else online apart from eBay which was shipping from the US with high taxes and delivery. Would strongly recommend Trouva.”

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Posted 9 years ago

“I purchased this Fresh Linen Candle in Tin from Indian Summer for my wife for our 4th wedding anniversary. Lovely little gift in a tin. Little is the key word as it was alot smaller than I thought it would be. Smells amazing unlit, but not as good when ignited? Which was a little odd. A great gift none the less at a premium.”

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Posted 9 years ago

“Just what I was looking for! Thanks..”

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Posted 9 years ago

“Good service, reasonable pricing and personal touch. Thank you”

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Posted 9 years ago

“I love my hat.”

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Posted 9 years ago

“Extremely disappointing product, like something a child would make! An insult for the price. On the positive side I was offered a refund”

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Posted 9 years ago

“I bought the giraffe wall plaque/sconce for my 27 year old daughter who has a thing about giraffes. It was a really good gift, and she was really impressed when she saw that the same make was on sale in Liberty, so overall it was an excellent present.”

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Posted 9 years ago

“Great product, great service, super value. Stuff doesn't look too samey as other sites either.”

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Posted 9 years ago

“I ordered the concrete bowl as a birthday present for my boyfriend from Trouva and it was just like the picture and looks great. On arrival in the post it came with a hand written note, and a week later I received another hand written note to say thank you for the purchase! Very efficient postage with no problems, and just really lovely stock on the site! Definitely recommend. Lucy”

Helpful Report

Posted 9 years ago

“I ordered a Sandqvist backpack just before Christmas as a gift. I chose Trouva principally because the advertised price was far less than other 'well known' retailers. I probably saved between £35-45 on the item versus other retailers. I had not heard of Trouva before and was slightly concerned because it seemed to good to be true, but I was pleasantly surprised when the backpack arrived within a few days and was exactly what I had ordered. Despite it being the busy Christmas period there were no problems.......and no complaints from me :)”

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Posted 9 years ago

“Excellent service - fast and reliable. A great collection of products from some real gems of boutiques. I absolutely love the gift searching categories.”

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Posted 9 years ago

“Bought this very unusual cactus vase for my daughter at Christmas. Very impressed by the customer service, delivery time and packaging. My daughter was delighted. Good job Trouva!”

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Posted 9 years ago

“Easy ordering, prompt postage, really lived my purchase, well it was a present for my BFF and she loved it to,”

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Posted 9 years ago

“Teapot was exactly as described and quickly delivered.”

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Posted 9 years ago

“The gift we ordered _ unfortunately arrived broken in the post, Trouva were amazing in sending a no quibble replacement part in the post, which arrived very promptly.”

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Posted 9 years ago

“Very thoughtful, personal service from the folks at Trouva.”

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Posted 9 years ago

Trouva is rated 4.6 based on 4,471 reviews