Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Original items. Good service. Competitive price and they communicate if they cannot make your request happen.”

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Posted 7 years ago

“A lovely selection of unusual clothes, accessories and homewares which I haven't seen elsewhere. I am really pleased with the quality of the dressing gown that I bought. Good delivery and customer service.”

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Posted 7 years ago

“Love Trouva, speedy delivery, lovely packaging and fantastic products x”

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Posted 7 years ago

“A quick & easy transaction. Very pleased & will use the site again.”

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Posted 7 years ago

“Have ordered from Trouva multiple times from various boutiques and I’ve loved everything I’ve received. A vast electic quirky selection all without having to leave my seat.”

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Posted 7 years ago

“Trouva not only had the item I was looking for, but at a great price. The customer service was truly exceptional too. My contact went out of their way to insure that I was well taken-care of. For that, I am thankful and happily ready to shop again at Trouva.”

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Posted 7 years ago

“Trouva is a truly one of the kind platform that brings together the best of the best independent boutiques. It’s a website that is easy to use, friendly customer support if something should go wrong and they are quick to reward loyal customers. Whether you are keeping it quirky or classy there is something for everyone.”

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Posted 7 years ago

“excellent product...have used it before this was my second purchase...came on time too..”

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Posted 7 years ago

“Loved the whole shopping experience with Trouva also look veg the concept ... good luck to everyone and finally we will definitely be back Thank you David”

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Posted 7 years ago

“Great range of products and a wonderful range of shops all over the uk. Website is easy and comfortable to use with many filters available so you can efficiently search for what you want. All the shops I ordered from were helpful and sent items in a timely manner. The customer service offered by the staff at Trouva were highly professional, friendly and speedy. Thank you”

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Posted 7 years ago

“Fab product, great sale price and excellent service, many thanks!”

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Posted 7 years ago

“transparent, clear and fast !!!”

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Posted 7 years ago

“Great products and good delivery. Easy way to shop the smaller companies”

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Posted 7 years ago

“Found this site by accident and love it. So many boutiques and merchandise to choose from. Great goods and great service.”

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Posted 7 years ago

“Wonderful unusual choice of exciting items all in one site. So easy to order, pay and receive items.”

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Posted 7 years ago

“I love that Trouva means I have access to some of the amazing independent shops I never get to actually visit. It’s definitely become the first place I visit for wedding, birthday and special occasion gifts (and also when I feel the need to spoil myself!). I’ve always found the customer service above and beyond. Keep doing what you’re doing thank you!”

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Posted 7 years ago

“Excellent choice of products , easy to use search functions and fast delivery”

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Posted 7 years ago

“I came across Trouva while searching for a particular item ( Leather Bee design bag ). I am so glad I found Trouva, as there are so many different boutiques that you can shop from. I have since been back to Trouva and placed a second order, you will never struggle again as finding something different is no problem at all. I thoroughly enjoyed the experience of shopping and the high quality of goods that were sent to me.I would definitely shop with Trouva again and recommend them to anyone looking for that special gift.”

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Posted 7 years ago

“Small boutiques, diversity, nice things to find and always on time with answers or with deliveries. It’s not a website, it’s a community.”

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Posted 7 years ago

“I was delighted when I came across Trouva., it gave me access to a wide range of superb boutique shops with a wonderful range, both in type and price, or unusual goods. Ideal for presents when you want that little extra and unique gift for special friends, or of course for yourself. And of course I do not have to go traipsing round the shopping centres looking for unusual items. The selection is superb. the prices are good, service on the whole is excellent. I did have one blip where an item came without a piece, and phoning and emailing did not get the piece sent. However it was not an essential piece. Apart from that one blip I have continued to use the service and am well on with my Christmas shopping and gifts for other occasions.”

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Posted 7 years ago

Trouva is rated 4.6 based on 4,471 reviews