Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed three orders to date. Everything arrived beautifully packaged, with a personalised note - nice touch. Would definitely recommend.”

Helpful Report

Posted 7 years ago

“Very impressive efficient service ... Easy to use website, delivery fast ...no issues whatsoever all good!”

Helpful Report

Posted 7 years ago

“Excellent customer service, communication and delivery. Wonderful collection of independents offering something a bit different.”

Helpful Report

Posted 7 years ago

“It's is a truly wonderful experience to shop with Trouva. I love independent shops/ boutiques and I certainly want them all to thrive. The items I've bought so far are super and I would have to travel a long way to purchasing them. I will continue to shop the Trouva way and long may you continue. Love the hand written cards sent with purchasers. Special touch. Thank you.”

Helpful Report

Posted 7 years ago

“Love shopping with Trouva, you always know you can find something quirky, contemporary and value for money!”

Helpful Report

Posted 7 years ago

“I absolutely love Trouva. I love the fact it's supporting our independent stores who all have something different about them. Quirky and functional and offers on trend items you dknt find on the boring high street! The customer service side of things is excellent too. I had an item go out of stock and you kept me up to date as to what was going on and even sent me a biscuit! Keep up the good work!”

Helpful Report

Posted 7 years ago

“I love the candles they are so unique! I get so many comments on them, they certainly are an attention getter. And just one comment about the customer service, it is beyond great!”

Helpful Report

Posted 7 years ago

“I really like the quick delivery.”

Helpful Report

Posted 7 years ago

“I really like the brands on Trouva, it's so nice to find something a bit different. Would love to see even more new brands coming through.”

Helpful Report

Posted 7 years ago

“Great product selection and excellent service !”

Helpful Report

Posted 7 years ago

“My experience using Trouva was excellent. I love the I am buying from smaller, independent brands and stores who have more unique, harder to find products (especially as a small business owner myself). The ordering was easy and shipping quick and efficient. Will definitely continue to use Trouva Thanks”

Helpful Report

Posted 7 years ago

“Great selection and efficient service”

Helpful Report

Posted 7 years ago

“Trouva is ideal for gift finding and for tracking down that elusive treat you just gotta give yourself. I love it.”

Helpful Report

Posted 7 years ago

“I love how I can have access to so many independent boutiques. The shipping method is fast and I really like that you pay a standard shipping fare no matter from how many boutiques you shop.”

Helpful Report

Posted 7 years ago

“I am a browser by nature. Trouva gives me the chance to take my time looking and I really enjoy searching for those “hard to find” items for “difficult to buy for” people and squirrelling them away for birthdays and Christmas. Best of all I have love finding something for myself.”

Helpful Report

Posted 7 years ago

“I always find good stuff on Trouva and the service is top notch.”

Helpful Report

Posted 7 years ago

“Great choice of high quality products - a million miles away from High Street fare.”

Helpful Report

Posted 7 years ago

“Ordered a perfume, was received super quick, beautifully gift wrapped, could not fault service at all will be shopping with Trouva again thank you xx”

Helpful Report

Posted 7 years ago

“Easy transaction. One stop shop. Found exactly what I was looking for in one place. Ordered and delivered quickly.”

Helpful Report

Posted 7 years ago

“Great experience, great selection”

Helpful Report

Posted 7 years ago

Trouva is rated 4.6 based on 4,471 reviews