Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service from Trouva and from the independent seller. Goods arrived promptly and were very well packed, as the contents were very delicate. Thank you!”

Helpful Report

Posted 6 years ago

“Extremely pleased with Trouva and the service provided by the shop supplying my bathroom set. Everything was carefully wrapped and then packaged. There was even a handwritten card! The Jonathan Adler Hollywood items look lovely in my new bathroom.”

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Posted 6 years ago

“Sorry trouva item took far too long to be delivered”

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Posted 6 years ago

“Interesting collection of gifts and swift despatch”

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Posted 6 years ago

“Both items ordered (from separate boutiques) are very poor quality. One was a marble shelf which I ordered almost identical identical shelf of two years ago from a brand no longer retaliating and quality was perfect. This one is awful. The arms haven’t been cut properly, the shelf doesn’t fit the arms. It rattles on the wall and does not sit flush. It looks cheap. The other item was a side table that arrived in lost awful condition covers in scratches and the marble top was packed in a box marked up in large letters “broken marble top”. The whole process has been a shambles and I will jot be ordering again. The return process is painful and I am still chasing a refund for the table. The shelf I can’t be bothered to return simply to avoid the hassle I experienced with the table. I buy a lot of Hecate and am an interior designer. I do not recommend at all”

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Posted 6 years ago

“I love my new canisters.”

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Posted 6 years ago

“Great to access jon traditional gifts and items at reasonable prices.”

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Posted 6 years ago

“Was happy with Trouva service and received my order as said”

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Posted 6 years ago

“Purchased an item which then turned out not to be available at all! Will not shop here again.”

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Posted 6 years ago

“Excellent service , prompt and all in one piece ( as this was a fragile glass lampshade )”

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Posted 6 years ago

“There is a great selection of products available on Trouva and the service was excellent. Confirmation of order came through fast and was delivered very promptly. Excellent all round!!”

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Posted 6 years ago

“I Ordered a lovely black bra which was delivered in about 3 days.It was nicely wrapped in black tissue paper and on trying it on it was a perfect fit. i highly recommend this site for online shopping”

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Posted 6 years ago

“Great products and great service !”

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Posted 6 years ago

“Very quick delivery and great service!”

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Posted 6 years ago

“Good clock fast dispatch thank you”

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Posted 6 years ago

“Was really disappointed with how my pineapple plant arrived-the package had obviously been turned upside down in transit and so all the soil had come away from the pot and was all over the plant, which was really messy on opening and difficult to try to put back together!! I did love the product though! And was really happy with the baby bib I ordered!”

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Posted 6 years ago

“Great product . Thank you.”

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Posted 6 years ago

“It was Excellent 5 stars”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Gorgeous pieces - and I am *super* choosy! It’s fantastic to have access to independents as there are none near where I live. Great website - I don’t even need to buy, it’s simply a pleasure to browse the goodies...”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,471 reviews