Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. My throw came beautiful wrapped and was dispatched swiftly!”

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Posted 7 years ago

“Good products and fast delivery and communication was great! Thanks for the free gift”

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Posted 7 years ago

“Friendly and eficient service”

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Posted 7 years ago

“Customer service is excellent - customer centred”

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Posted 7 years ago

“Will definitely use again”

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Posted 7 years ago

“Appalling. Apparently my item was sold in the shop b4 the shop owner checked their emails. They refunded but didn’t tell me. So I was waiting for days for an update about the dispatch. I called and left a message with the shop asking what gives and they never got back to me.”

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Posted 7 years ago

“Lovely item sent quickly”

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Posted 7 years ago

“My first time using this site. Excellent customer service, kept informed when item was out stock.Bought item from another boutique and was delivered fast and beautifully rapped Really happy with the item, Will use again.”

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Posted 7 years ago

“Exclusivamente customer service. I was informed quickly when item was out stocked. Other from another butt”

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Posted 7 years ago

“My experience with Trouva was positive, unfortunately i had to return my item as it was not suitable...but i would not hesitate to recommend this seller to my friends..i would definitely browse this shop again. Thankyou.”

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Posted 7 years ago

“I love it for my garden feature”

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Posted 7 years ago

“Gives access to unusual designs from independent stores around the country.”

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Posted 7 years ago

“I bought a beautiful linen scarf from Jenny Aves in Cornwall, and the quality is worth every penny. It arrived beautifully packaged and on time.”

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Posted 7 years ago

“I was delighted to find a particular item I was searching for via a web search, and then had the bonus of discovering Trouva. I will browse there again when looking for gifts. A great idea. Delivery of my item was speedy.”

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Posted 7 years ago

“Very impressed by the quality of goods and prompt delivery and well packaged.”

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Posted 7 years ago

“Good experience of using Trouva, the order was received within the relevant time frame, and I was kept up to date with my order. A good range of items were available on the website and it is nice to know you’re supporting the high street.”

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Posted 7 years ago

“Very happy with what I bought. I wish they had more as I would like to purchase at least one more set.”

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Posted 7 years ago

“Great service - very well packed and swift delivery. Item as described and website easy to navigate!”

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Posted 7 years ago

“Easy to order, great range of unusual goods, not the usual same old High Street items.”

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Posted 7 years ago

“Love that Trouva support the little business. They make purchasing from them as easy as purchasing from the big companies”

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Posted 7 years ago

Trouva is rated 4.6 based on 4,471 reviews