Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service & competitive price.”

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Posted 6 years ago

“Refreshingly unique.”

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Posted 6 years ago

“Perfect! This is all I can after a few orders on Trouva :)”

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Posted 6 years ago

“I LOVE Trouva. It's a treasure trove of quality products and the customer service is excellent.”

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Posted 6 years ago

“I got a denim jacket as a present for my boyfriend's birthday. He loved the jacket. I ordered it on a Wednesday and it was delivered on Monday (2 days earlier than expected). Overall, I am very pleased with the purchase and the service and would definitely order again from Trouva.”

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Posted 6 years ago

“My order arrived promptly and beautifully packaged. Thank you”

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Posted 6 years ago

“I recently purchased a Donegal, Cranberry Apple Reversible Throw. It is lovely! This is the second purchase I have made through Trouva and it is such a pleasure to have access to the superb range of independent shops they support. Well done Trouva.”

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Posted 6 years ago

“Not great, promises not delivered.”

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Posted 6 years ago

“Bought True Grace candle from Trouva website. competitive price & was despatched from an independent store with a lovely note included from the shop I purchased the candle from. I used Trouva as we have no True Grace stockist where I live.”

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Posted 6 years ago

“Lovely site and products, unfortunately both the items I bought, were then out of stock. I understand, inde shops etc, small amounts of stock.”

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Posted 6 years ago

“I love the massive range of products there is! And the fact you focus on little brands and boutiques (which always do the best stuff!)”

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Posted 6 years ago

“Quick turn around, delivered quickly and well packed to prevent breakages. 5 star service”

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Posted 6 years ago

“Lovely company, quick delivery and packaged perfectly, will definitely use again”

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Posted 6 years ago

“Excellent service thankyou!”

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Posted 6 years ago

“Found exactly the shoes I wanted, and they were delivered super quickly. A great experience.”

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Posted 6 years ago

“Great service- products that came were brilliant”

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Posted 6 years ago

“Excellent selection and a great fast service. Glad you're asking for feedback as so many big companies overlook this. It makes you feel more valued as a customer.”

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Posted 6 years ago

“Lovely products, arrived very quickly with a hand-written note from the seller. Would definitely recommend!”

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Posted 6 years ago

“Love the package gives a prestigious feel about the product.....initial impression of the actual product is that it feels moisture get for a couple of hrs and then lips start to dry out again. Going to keep working with this product a while longer to be able to give a fair decision.”

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Posted 6 years ago

“Some of plates and bowls are so good (=trying to achieve aesthetics of wabi-sabi) and fragile materials are delivered safely all the time.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,471 reviews