“I’ve yet to receive the magazine I ordered. It’s not out yet. But I have another subscription with unique magazines and unfortunately due to the large format of the magazine and the minimal paper envelope, it arrived rather bent and dog-eared. Not great as it’s a pricey art magazine.”
Good Afternoon, Thank you for your feedback. The magazine you have ordered will be packed in bubble wrap to ensure safe delivery for you. Hopefully this one will get to you perfectly safe. Please let me know if it doesn't as all of our magazines should arrive in perfect condition. Kind Regards
“I was a bit disappointed when I ordered 'Pilates Style' in September in order to get the September / October issue which is out to receive the July / August issue. On a positive note it arrived within a couple of days of my ordering it.”
Hello, thank you for your feedback. I am sorry that you received an issue you were not wanting. Our subscriptions start straight away if there is an issue in stock. We are currently developing the website so customers can choose their starting issue. The next issue is also on its way to you. Hopefully, this will be with you within a few days. There has been lots of problems getting hold of this magazine and we have to export it direct from the publisher in the USA to ensure our customers get their magazines. I hope you enjoy. Kind Regards
“It's great if it actually arrives. They keep changing the allowable time of when the item should arrive internationally. The emails state 7 working days, and the email I got from their "office" now says 22. Seems they are trying to cover themselves rather than taking care of their customers.”
“The process was very straight forward and easy to do, I was very happy with this side, however I can’t comment on the actual product as I have not received anything yet.”
“Magazine was for a gift so can't comment on its quality but seems to have been loved. Your website however needs updating, the shopping cart is not compatible with Chrome I had to reload via another browser,”
“Web site lacking in information re what is available on subscription. Contact enquiry site not answered. Eventually found phone number on old letter and once spoke to lady, very helpful service and the book I wanted a subscription for was available. Rather tortuous process.”
Thank you for your feedback. This is something we are trying to add to the website as soon as possible. Hopefully within a few months this option will be available. Thank you
“The magazine was delivered in a timely manner all the way to Japan. Wish there was a way to track the shipment. No tracking numbers were provided on the email confirming my order.”
“How can I review what I have not received.
You took my money very efficiently, but I have yet to receive an issue or any notification of when it will arrive.
Stop courting 'likes' like some vapid teenager and just get on with your business.”
“Bought a tv mag subscription to go to France. Only one issue received so far which arrived today 20th May. The tv period for the madazine is from Sat 18th so hopefully it will arrive earlier for future weeks”
“After a short look at the Machine knit Magazine I have useful tips. I should like that the patterns would mention the yardage per 50 grams yarn, for instence 160 meters per 50 grams og ta en.”
“Ordering a gift for delivery in Australia was quite 'clunky' and at times quite frustrating. I had to keep repeating information as it kept reverting to UK delivery. Finally got it to work but it was a little painful and time consuming to be honest.”
