“Started my subscription in January for a weekly TV magazine. Emails state the magazine is despatched on a Tuesday, but, for the second time in a month, it still has not arrived by Friday. I want it for the weekend viewing - otherwise it's not worth having.
One week it didn't arrive at all (subscription has been extended).
I accept it could be Royal Mail at fault. Would first class post solve this problem? Very disappointed to date.”
“I am very pleased with your service- you e mail me every week to inform me that my magazine has been posted - and it usually arrives the next day. Thank you”
Hi, I apologise that this happened. I can confirm we dispatch these every Tuesday, using 1st class postage and they should have arrived within 4 days. I can only apologise and this money was refunded back in January 2021. Have a good day. Thanks, Ellie :)
“Beautiful magazine filled with interesting articles and plenty of creative ideas to use. Amusing, informative and each issue is a real treasure. I look forward to each delivery.”
“I just love the magazine I purchased and the diary too. I bought Daphne’s Diary. Reading it feels like a cosy night in with a cup of tea and a really good read. I love the family feel of it and the pictures in it are brilliant. I usually read a magazine in a hour or so but this one lasts a long time and it is one you re-read. Very good value for money. I love it.”
“Your service is amazing, but i still didn’t get my magazine. I ordered the magazin on 8th january. Maybe it’s because of Covid/Brexit. I am still waiting for the magazine. Other than this, you are amazing!”
