“Great service, great communication (even during lock down January 2021) Was able to speak to company on the phone and via email promptly and effectively.”
“Been using this company since the first lockdown, there was 1 issue I had where they had sent the wrong magazine, however I contacted them straight away and they rectified the issue quickly and the correct issue was sent out. Delivery has always been quick even with everything going on. I am very happy with my subscription and they have been a pleasure to deal with. I highly recommend.”
“Bought the subscription for my mother thinking she would receive her favourite magazine in a timely manner, as she had been relying on friends to purchase it for her. its issued on a thursday & she isn't receiving until the week after, emailed customer services to query this & never got a reply. poor customer services”
Hi, thank you for your review. I can confirm that your query has been answered today. I am sorry for the delay and all inconvenience caused. Kind regards, ^JA
“I am still waiting for the first (of thirteen issues) to be delivered to my grandson. Would it be possible to let me know when this will be? Thank you.”
Hi, thank you for your review! I can confirm this will be Feb 2021 edition due at the beginning of Feb! If there is anything else I can help with, please do not hesitate to contact us! Kind regards, ^JA
Hi! Thank you for your review! I can confirm that this will begin with the Feb edition - this is due in the first week of February. If there is anything else we can help with, please do not hesitate to contact! Kind regards, ^JA
“As I cannot go into shops due to Covid isolation, having my favourite magazine delivered to me each week is a blessing. Great service. Always delivered on time.”
“Only ordered 2 editions to cover Christmas and the New Year, they arrived unbelievably quickly and I was so grateful as in tier 4 with no family able to visit, thank you Unique Magazines.”
“Haven't received anything yet and they don't answer their emails or phone. Disappointing!!!!!
Update: finally spoke to someone yesterday who promised to contact me this morning at the latest, haven't heard anything yet.”
Hi, thank you for your review. I can confirm that this subscription will begin - This will start with issue 189, on sale 4 February (dates are subject to change). If there is anything else we can help with, please do not hesitate to contact us. We have had a surge in customer queries due to the recent lockdown and have been working very hard to contact all customers in a timely manner. We hope as this subscription begins you will find this service a lot better. My apologies for all inconvenience caused. Kind regards, ^JA
