“I waited three and a half weeks to receive my issue of Focus which was ordered on 11/2/21. I did not bother to read beyond the editorial on page 1. Thinking (misguidedly) FOCUS to be a compact version of Der Spiegel, I toyed with the idea of taking out a subscription. However, I have no interest in reading such bigoted ideas about Socialism as expressed by the FOCUS editor. His magazine now resides in the 'Papierkorb'. I shall use it for firelighters.”
Hi Martin, thank you for your review. I am sorry that you did not enjoy the magazine, unfortunately we are not the publishers of this title so cannot comment on this. However, please may you feedback upon the service such as ordering and delivery? I apologise for all inconvenience caused. Jessica.
Hi, thank you for your review. I apologise this has not been received yet. I can confirm that this was dispatched out on the 28th of January and we request for all European countries to allow a maximum of 30 working days. If this hasn't arrived after this, please do not hesitate to contact us. Kind regards, Jessica.
“It was easy to place my original order -I only wanted 3 magazines at the time to check that they were suitable for my grandson. It is very straightforward to renew at any time. The minimum order for some companies is 6 or 12 months.”
Hi Margaret, thank you for your review. I can confirm that there has been a temporary suspension with this title unfortunately. The next issue is due in April. I apologise for all inconvenience caused and if you have any further questions or queries regarding this, please do not hesitate to contact me on jessica.austin@uniquemagazines.co.uk - I hope this helps. Kind regards, Jessica.
Hi Sue, thank you for your review. I apologise that you have not enjoyed your first issue. The remaining balance on your subscription will be refunded back to your paying account immediately. This will take 3=5 working days to show in your account. If you have any questions regarding this, please do not hesitate to contact me - jessica.austin@uniquemagazines.co.uk
Hi Sonia, thank you for your review. I apologise that you have needed to leave us this 1 star review. In regards to your subscription for Hola. We are trying to obtain issues as quickly as possible. Due to Brexit, this has became increasingly hard for the UK. We are doing all that we can in the meantime. My colleague, Ellie will email you regarding this also. Kind regards, Jessica.
“I recently took out a subscription to Country Living Modern Rustic at a cost of £30.80. This equates to £15.40 per issue. There are only 2 issues a year and I can buy them singly from Hearst at a cost of £12.99 including postage, which is the cover price in the shop. Therefore, I won’t be renewing my subscription as ,in my opinion, it should be cheaper than shop cover price. I feel a bit cheated.”
Hi, I hope you are well. Our prices are worked out manually by a colleague in which we must consider; the cover price of the magazine, the weight of the magazine, as well as the postage and packaging. The price may be cheaper through hearst, as they actually publish the magazine, meaning they can offer it for a significantly lower price. I apologise once again and if you need any assistance, please let me know. Thankyou so much for the feedback. Thanks, Ellie :)
“I have had never had any problems with unique. Very straightforward to order. Managing renewals is also straightforward. They let you know when the next renewal is due. And also when the next magazine in your subscription is being sent to you.”
Hi Ann, thank you for your review. We do apologise for the time it has taken for your order to be set up. This usually can take 4-6 weeks, we apologise it has been longer than this. Hopefully the rest of your subscription experience with us is better. If there is anything else I can help with or any suggestions, please email me jessica.austin@uniquemagazines.co.uk
