“I give Unique magazines 5 out of 5. They have given an excellent service. However, I have not had any magazines for a couple of weeks now which I presume is because of the new Brexit rules. Hopefully my next edition of my magazine will arrive soon.”
“Subscription was purchased on the 24th dec for weekly magazine delivery, nothing’s been received so far (22nd Jan) - pathetic service for the amount of money charged”
Good morning, thank you for your review. I can confirm that due to Brexit, we are unsure as to what is happening with foreign magazines. No where in the UK (unless working directly with the publishers) are receiving any foreign magazines in at the moment. We were not aware that this would be a problem, or that this would happen. We are in contact with suppliers at this moment in time to discuss what will happen in the near future. As soon as we have the relevant information we will be sending an email to all our subscribers. Kind regards, ^JA
Hi Pamela, thank you for your review. Please let us know if you are having any delivery problems - you can email me here jessica.austin@uniquemagazines.co.uk - hopefully we can work to a resolution where we can get 5 stars! Kind regards Jessica
“We purchased Bella for our daughter for Christmas. I have take a break subscription I’ve had a couple of hiccups but overall it’s ok .I wanted to buy take a break pets issue 3 but I couldn’t find it was disappointed”
“I did a 3 star review weeks ago, assuming my international shipping from the UK to Mexico would not arrive. I overreacted so badly. I only hope Unique Magazines accepts my apologies. They were right on shipping them by sea (since flights were temporaly canceled).
I want to be clear: My magazines arrived from the UK to Mexico, only took 6 weeks, even by sea, everything was ok, and UM always kept in touch with me. Really recommendated.”
“Excellent service. Found my magazine that I was looking for as it seemed so hard to find. Phoned up to see if it was in stock and got a call back when it was in stock. Friendly and great customer service. Will definitely be ordering again as thinking of doing a subscription. Thanks again. :)”
“I received the first issue and nothing else since. I sent an email to request more information about it and to ask for reimbursement but I didn’t receive any reply.”
Hello, thank you for your review. I have now replied to your enquiry on our email system. I would like to apologise for the delay in response. We are a small team and we have had a surge in customer emails and phone calls and we are working through them. Kind Regards Sarah
“An excellent service is provided by this company. They deal with issues (caused by royal mail delivery) promptly and on a personal level. I like the reminders of subscription - telling me that my magazine is on the way and also how many copies I still have left before I need to renew.
Magazine always arrives well packaged and on time.
I recommend Unique Magazines without hesitation.”
