Hello, I am very sorry your order did not activate as it should have an I have requested this to be posted first class today. I am very sorry for the delay. Kind Regards Sarah
Hello, I can confirm your subscription started with issue 04 which was posted on 23rd May. Subscriptions to Daphne's Diary always start with the next issue and the start date was listed on the product page. This is because it usually sells out, before it even goes on sale. Now you are a subscriber you are guaranteed your copy and it should arrive before any shops have it! Kind Regards Sarah
Hello, I can confirm that two magazines have been posted so far to Qatar. Delivery is just taking longer than usual due to the delays within the postage system. The subscription is due to start from the next issue. Kind Regards
Hello, I can confirm that your subscription started with issue 04 which was posted on 23rd May. All subscriptions to Daphne's Diary start from the next issue as they usually sell out before it even goes on sale. Now you are a subscriber you are guaranteed every issue! Kind Regards
“I have just come off an 'on line live chat' to try and find out where my order is and I did not even get an acknowledgment, so after 5 texts gave up. Not at all impressed with on line service.”
Hello, I am very sorry you did not get an answer on the live chat. Due to having a small customer service team we have now closed all customer service channels apart from email. This can now ensure all queries are in one place and are answered in date order. Due to having such high volumes of calls, live chat and emails it was to difficult to keep all running as normal during this time. I can confirm that your subscription will begin with the next issue which is due around 9th June. As this is a bi monthly magazine and the current issue sold out almost straight away, all new subscriptions started with the next issue as no stock was available. Kind Regards Sarah
Hello, I can confirm the magazine was posted to Singapore on 14th April. There have been delays with the post worldwide. If this has still not arrived please email enquiries@uniquemagazines.co.uk to let us know. Kind Regards Sarah
“Just got reminders that I have only one issue of the three magazines i order from you, I haven't even received the third issue of two of them yet! Definitely NOT worth the money. Over priced and service (even if you have let you know the problem.) Terrible.”
