“If I had known that Unique was not actually going to fulfill my subscription but it was going to be one of the worst company's in the world I would never have used them.”
“As the mag I subscribed to has announced that it is ceasing publication in August I'm not overjoyed. I now wait to see if the promised refund of most of my subscription is returned.”
“The magazine subscription I bought is not sending me my first magazine until September and I paid in May or June. I think it should have been made clear prior to purchase the likely wait time to receive the first magazine which would have impacted my decision to buy it.”
“I recently purchased the Fieldsports magazine which was due to be printed by yourselves in June as this is a by monthly magazine. You sent me the magazine printed in April which I already had. You should have advised be that the magazine being printed in June was not happening until August.
I requested you send a returns envelope postage paid, you advised me that the envelope I received the magazine had a return facility. At my post office they explained the envelope should have had in the box with 24 written the letter R. It did not have this so it was not a returns envelope.
My post master would have stepped in should you have told me that the magazine had not arrived.
I found your actions poor throughout the entire purchase.”
“We ordered and paid for a yearly subscription to a magazine on 28th May. We`ve still not seen a single issue of the 26/year! We sent an email querying this but all we received was a generic automated response. Can we expect this to be resolved quickly, or do we take matters further. We`ve rated you as one star as there are no negative stars.”
“Absolutely dreadful service. Delivery which should have been a pleasurable experience for my mother who is home self shielding was so late it was worthless. Contacting you is impossible as you do not answer the given phone number during supposed working hours.”