Hi Katrina! Thank you for your review. I can confirm that this was dispatched on the 21st of September. Due to this being dispatch to Australia, we do advise this can take 6-12 weeks to arrive. The current method of transit is sea freight. If this does not arrive within 10 weeks, please email me jessica.austin@uniquemagazines.co.uk and we can look into this further for you. Kind regards, Jessica.
“Re-subscribed to the Rally Magazine for my husband more than a month ago and still not received a magazine. Took my payment with order and no correspondence to let me know what’s happening. Emailed a couple of weeks ago but no reply. Very disappointed!!!!!”
Hi Robert! Thank you for your review. I can confirm that due to your phone call this week the subscription has been cancelled and will be refunded within the next 5-7 days. I am sorry for the experience you have had with us. We constantly endeavour to ensure all of our customers are kept up to date, communicated with and overly satisfied with our service. I apologise this was not the case. If you have any further feedback, please do not hesitate to contact me jessica.austin@uniquemagazines.co.uk Kind regards, Jessica.
Hi! Thank you for your review. I can confirm that as we could not obtain this issue of Billboard you had ordered and therefore we had cancelled and refunded you. I can confirm that an email was also sent out to you confirming this on the 6th of October. I hope this helps. Kind regards, Jessica.
Posted 5 years ago
Hi Andrea! Thank you for your review. I can confirm that on the 6th of October we sent an email out to you, to let you know that we could not obtain the specific issue of Billboard that you had ordered. We had then refunded the order back to your paying account. I do apologise for any inconvenience caused. If you have any further questions or queries, please contact me jessica.austin@uniquemagazines.co.uk kind regards, Jessica.
“Ordered this magazine in April and only received one. Have asked for the subscription to be cancelled and money refunded. Still waiting after 9 days.”
Hi Margaret, thank you for your review. I can confirm that this has now been cancelled and refund will show in your account shortly. I apologise for all inconvenience caused. I can confirm that the price is based on the cover price and weight of each issue. I hope this helps! Kind regards, Jessica.
“I’ve not received the first issue yet nor had any further confirmation when that might be (other than the standard wording). I have a disappointed 8 year old awaiting his first magazine subscription that was gifted to him for his birthday.”
“I I'm very dissapointed about your service.I ordered recently from you two single copies of different magazines(I never received informations about both of them),and you stole from me my money,even for a subscription that I never bought!I wait for corrections,as soon as possible.”
“I bought this for my parents whilst they were unable to go out shopping however the mark up on it compared to the price it is in the shops is ridiculous and very disappointing - the extra cost is far more than the postage and packing hence why I am not renewing”
“A birthday present for an 89 year old who could not get out
each week for her TV choice has gone totally wrong. First week TV choice arrived half way through the week and since then despite being e mailed of dispatch the magazine has never arrived leaving one not merely disappointed but distressed elderly person. They dispatch using Royal Mail and no one is able to say where the magazine goes missing. Cannot recommend”
Hi Cheryl, thank you for your review. I can confirm that your order will begin with issue 06 - this is due for dispatch on Tuesday for you. Unfortunately we have no remaining stock of issue 05, all information can be viewed on our site. Kind regards, Jessica.
