Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

4.4 Rating 7,390 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,390 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Unique Magazines 5 star review on 10th January 2024

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful service team.”

Helpful Report

Posted 1 year ago

That is so kind thankyou :) If there is anything we can do to achieve 5 stars let us know. Many Thanks, Ellie :)

Posted 1 year ago

“the item i got off you was very good to read”

Helpful Report

Posted 1 year ago

Hi, I am so happy to hear this! This is such a brilliantly published magazine with so many amazing insights! Glad you enjoyed it and if there is anything we can do to achieve 5 stars do let us know! Thanks a lot for the feedback. Thanks a lot, Ellie :)

Posted 1 year ago

“I am able to subscribe to an overseas magazine and have it delivered to my Mom .The process was easy and the magazines always arrive promptly. Unique Magazines keeps me up to date on when the subscription will expire and when the next edition is about to be sent out so I know what is going on, even though I don't receive the magazine myself.”

Helpful Report

Posted 1 year ago

This is so brilliant to hear! We are glad first of all that we can provide her with a magazine that is created overseas, meaning we can make it accessible for you both. I am thrilled that the process was easy and everything arrived as expected! We always like to keep you informed too so thanks for noticing this, it means so much to us. If there is anything we can do better to gain that one extra star and make it 5 please let me know! Thanks again, Ellie :)

Posted 1 year ago

“I’m waiting for the sudoku mag from you”

Helpful Report

Posted 1 year ago

Hi, When you placed this order online, you selected issue 60 which is due on the 8th of December 2022. This magazine is due for publish on this date and we will be sending it the same day with 1st class postage. We would expect it too arrive the next day but please allow the maximum of 7 working days for delivery before reporting the issue as missing. Hope this makes sense :) Thanks, Ellie😊

Posted 1 year ago

“It's not just England out there we've got Wales out there as well”

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Posted 1 year ago

Hi, Thanks for 4 stars and if there is anything we can do to achieve 5 please do let me know! Thanks a lot, Ellie :)

Posted 1 year ago

“Very happy with the service I recieved my order in good time I'm sure I will be useing this company again.”

Helpful Report

Posted 1 year ago

Hi, Amazing to hear this! If there is anything we can do to improve please do let me know. Thanks for choosing us. Many Thanks, Ellie :)

Posted 1 year ago

“Handy having the magazines delivered, only gripe is that I wish they all came in the same package, thus saving a little in postage”

Helpful Report

Posted 1 year ago

Hi, Thanks for your feedback this is really useful! With single issues we are usually able to send in the same packaging quite easily, using 1st class postage and tracking. We have a system in which we can send sub magazines together, despite them all not coming in on the same day. If you were to renew your sub let me know and we can hold magazines back sending them all together on a Thursday. Despite this, postage would still need to be paid due to the weight of the magazines together. Hope this makes sense and thanks for your feedback! Kind Regards, Ellie😊

Posted 1 year ago

“Have always been very helpful when I have needed to ring them, when there has been a problem”

Helpful Report

Posted 1 year ago

Hi, This is amazing to hear! Our main aim is to help our customers through any queries or issues with their subscription. If there is anything we can do to achieve 5 stars please do let us know. Thanks a lot, Ellie😊

Posted 1 year ago

“Loved the customer service,excellent experience for communication, shipping and delivery but the article wasn't very accurate. Details were translated wrong from the chinese version and were not accurate. But overall a great experience! Customer service EXCELLENT.”

Helpful Report

Posted 1 year ago

Hi, I am so happy to hear this! We pride ourselves in our service and our communication with customers, ensuring they get a brilliant service throughout. I am sorry about the article but as you can guess, we don't have control over the magazine content, but thanks for the feedback regardless. Have a lovely week and thanks, Ellie😊

Posted 1 year ago

“Very quick”

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Posted 1 year ago

Hi, So happy to hear we had fast service! Would you be able to let us know how we could improve and get 5 stars from you? Thanks again, Ellie :)

Posted 1 year ago

“Printing of pages much clearer now and much clearer”

Helpful Report

Posted 1 year ago

Hi, That's so amazing to hear that your Sudoku Time has much clearer pages. Is there anyway we can get that extra star from you to make our rating a 5? Please do let us know! Thanks so much, Ellie :)

Posted 1 year ago

“Good service..thank you”

Helpful Report

Posted 1 year ago

Hi, That is so amazing to hear! I hope your enjoying your Just Arrow Plus. Please let me know if there is a way we can improve our service and get 5 stars from you :) Thanks, Ellie

Posted 1 year ago

“Good service. Thank you.”

Helpful Report

Posted 1 year ago

Hi, This is amazing thanks for your review! If there is anything we can do to achieve the 5 stars let us know😊Thanks, Ellie!

Posted 1 year ago

“Generally very good, but would like more of the different sudoku formats.”

Helpful Report

Posted 1 year ago

Hi, Thanks for this! We do not publish the content of the magazines but this is some constructive criticism that the publisher may benefit from hearing for future issues! Thanks so much for this review, Ellie :)

Posted 1 year ago

“I look forward to each new edition and am not disappointed.”

Helpful Report

Posted 1 year ago

Hi, Amazing to hear this thankyou! I am so happy your enjoying your magazines. If there is anything we can do to get 5 stars let us know. Thanks again, Ellie😊

Posted 1 year ago

“The only reason I don’t give five stars is because of the Quickmarsh labels on each copy of my Paris Match. These are difficult to remove and always leave behind a sticky surface. Otherwise, the service is good.”

Helpful Report

Posted 1 year ago

Hi, I am sorry there is an issue with this. I am super happy to hear that the service is excellent though, as we pride ourselves in making this the best we can. Thanks so much. Kind Regards, Ellie😊

Posted 1 year ago

“Arrived promptly & pleased with servuce”

Helpful Report

Posted 1 year ago

Hi, Absolutely amazing. I am so happy this arrived so quickly! If there is anything we can do to achieve 5 stars please do let me know. Thanks, Ellie😊

Posted 1 year ago

“Very good experience! I suggested it!”

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Posted 1 year ago

“Unfortunately they don’t arrive in Ireland till Monday so u miss whole weekends listings G”

Helpful Report

Posted 1 year ago

“Have used Unique Magazines to get a copy of TV Choice for a couple of years, (since the start of the pandemic). The staff are always very helpful, both via email and on the phone. Plus, they do their best to get deliveries out on time, even when these are affected by strikes beyond their control. [Would give 5 stars, but prefer less advertising of other titles]”

Helpful Report

Posted 1 year ago

Unique Magazines is rated 4.4 based on 7,390 reviews