“We purchased a three month subscription to the Crossword magazine. We received the first one very, very quickly which surprised us during this time of Covid as we are in Canada and thought we would have to wait a while for it to be delivered. (It came within a week). We have now been informed that our second one is on it's way.
The service from Unique is wonderful. We don't do an annual subscription as we don't get through them quickly enough, but the three month one is great, and the price is even better. Thank you Unique.”
“I was very happy with the service. I ordered and paid over the phone and Jessica was very helpful.I cannot order and pay on line,so this was ideal for me.it took just a couple of days,despite the mail service being stretched at the moment.I wanted to do the same again,but your phone lines are not available at the moment. I have logged a request with your enquiries team as to when we will be able to order again over the phone and currently await a reply.”
“I purchased a copy of Majesty magazine from this company which cane damaged and a replacement was sent to me very quickly with an apology. I know times are difficult at the moment but I appreciated the speed with which the matter was dealt.
I also have a regular subscription from them for a TV magazine and this always comes on time and well wrapped. I can recommend this company.
Susan Walsh”
“Simple to order, great titles and prices available. First magazine arrived within a week. Fantastic service and my partner was touched with the gift. 1st class choice of supplier. I'm going to choose more monthly reads. Thank you.”
“Delivery is very hit and miss. Although informed it's been despatched, can take two to six days to arrive. Great when it does arrive but that doesn't happen very often. So disappointed.”
Hello, I am very sorry it is taking so long for the magazine to get to you some weeks. I can confirm they are posted every Wednesday 1st class. The Royal Mail are behind in some areas and now they are not delivering on a Saturday it seems if the magazine hasn't been delivered by the Friday, it will be early the following week. Once the Royal Mail catch up it should be with you each Thursday, when usual 1st class service resumes with the Royal Mail. Kind Regards Sarah
“Ordered a 3 month subscription and then got an email to say the particular magazine wouldn’t be published until September. No option to cancel or get a refund.”
Hello, Thank you for your feedback. We sent a general email to everyone with magazines affected and in the email we asked customers to reply to the email if they had any questions. Of course, if you no longer want the magazine due to the delay it can be cancelled and refunded. Please get in touch if that is how you want to proceed. Kind Regards Sarah
“Difficult to review as I never received the 3 magazines I ordered. However the lady who I emailed with and who sorted out my refund was very very nice and helpful. I have decided to try and order something again when things get back to normal a bit more and just continue buying in store for the time being. Hopefully next time it works out as I love the magazine and ideally would like a subscription.”
Hello, thank you for your feedback. I am sorry the magazines never got to you. However, as you mentioned we have refunded in full. Please do try again when things settle down as this is a very popular title. Kind Regards Sarah
“This has been a very reliable service to get monthly magazine subscriptions for my daughters in Ireland. The magazine delivery is reliable and the company communicates very well to let us know when each issue has dispatched so we know when to anticipate the next issue. I definitely recommend them for magazine subscription.”
“I am still waiting for one of my magazines but probably just missed the earliest issue so having to wait a month for new one coming in stock. The other three came quickly enough so thought that with the pandemic disrupting our world, it was excellent service.”
