Hi, Thankyou so much! Relax with art is a fantastic publication and is super popular as a whole. The pictures are so stunning and we are happy to hear you enjoy it! Have the best week and thanks a lot for this review, it means so much to us. Kind Regards, Ellie😁
“I ordered and paid the latest issue of Sudoku Grand Masters on July 11th. On July 12th you told me in an email that "The FINAL issue has been dispatched..." But still today a month later it has not arrived to me. Instead, you sent me another email on Aug 2nd telling exactly the same thing "The FINAL issue has been dispatched..." When did you actually post it, before mid-July or as late as early August? When shall I have it in my hands? How can a simple mail delivery inside Europe take several weeks time? - Rgds, Risto”
Hi, Hope you are well? I am so sorry to hear this and we apologise for any inconvenience. Due to new regulations regarding the Vat charges implemented from the 1st of July, there has been some changes in the mailing system. So originally, the issue would have went on the 12th of July 2021 however if we sent the issue on this date , you would have been charged vat or handling fees. We decided to hold these back, untill we recieved something called an IOSS number, to apply to labels to stop you or any other European customers for single issues, getting charged this additional VAT implemented. We were waiting this number for some time and it means from now on, any active subs or single issues will not be charged anything additional. We officially sent this issue on the 2nd of August 2021 via priority air mail and we ask if you can allow the MAXIMUM of 30 days for delivery. You will not be charged for this issue, as we kept this in order to ensure you did not. Hope this is ok and thanks for your understanding. Kind Regards, Ellie :)
Hi Ayse, thank you for your review. I am glad that we were able to answer your questions efficiently.
Please do let us know how we can obtain a 5 star review from you!
Kind regards, Jessica.
Hi Donna, thanks so much for this amazing review! We are so happy you had a great experience overall, this is just brilliant and exactly what we expect. Thanks again and have a fab day. Kind Regards, Ellie😁
“Ordered a single issue.It did not arrive after 5 days of waiting.Rang and explained I had not received it and another was sent out in the post and I received it the next day! Always very helpful and friendly on the phone. Keep up the good work.”
Hi, Thanks for sharing this experience! It was me that spoke with you I believe and had the issue resent so it is just amazing to hear the replacement arrived promptly. We always aim to be helpful with all customer so I am happy to hear we have achieved this. Enjoy the rest of your day and thanks so much for the review. Kind Regards, Ellie :)
“havent recieved my mag yet of ultimate cross stitch even thoughpayed for a year there has been no emails on what is going on are you going to publish this mag or offer a refund”
Hi, I am really sorry to hear this. I can confirm this magazine is quarterly and you ordered early July. This will be why an issue has not yet been recieved, as they only release 4 issues per year. I have checked in with suppliers for you, to find out when we will be due the next edition and I will get back to your via email, no later than this time tomorrow. I really hope this is ok and I appreciate your patience and understanding. Kindest Regards, Ellie😁
Hi Thanks a lot for this! We have over 1000 magazines! So happy to hear your single issue was delivered promptly, this is so important to us. I hope you have a lovely rest of your week and thanks so much for this amazing review, you have made our day! Kind Regards, Ellie😊
Hi Chris, thanks so much for this! It is just amazing to hear you are happy with the service we have provided over the length of your order. TV choice is one of our most popular mags and we are really thrilled to know that this is arriving as it should, with no problems at all. Have the best day and thanks again! Kind Regards, Ellie😊
“Extremely happy with " Unique Magazines" as delivery always on time. One is also made aware as too how many magazines are left before you need to renew your subscription. A really great idea wish other Magazine retailers would do the same thing when sending out their magazines”
Good Morning, thankyou for this brilliant review. We are really happy that the magazine comes promptly and you are happy with us keeping you informed, regarding how many issues are left and when you need to renew. We are always keen to do this, just to really ensure that customers are politely reminded that there favourite magazines will soon stop being delivered and to let them know when to look out for an issue arriving, when one is on the way. Thanks so much for the 5 stars and the review, it means so so much to us. Kind Regards, Ellie😊
“I subscribed to New Magazine as I couldn’t get out to buy it in the shops. They always send ma an email to say it has been despatched. Excellent service.”
Hi, Thankyou so much for this feedback. We always aim to keep customers informed, so I am so glad this has not went unnoticed. I am so glad you would rate our service as excellent, as this is so important to us. You have truly made our day, so thanks again. Have a nice day. Kind Regards, Ellie😊
“Unique magazines have helped me as I was unable to leave my home during COVID they delivered my tv magazine to me and I am forever grateful. If forever reason I am shielding again I will have no hesitation to use Unique magazines again.”
Hi, This means so much to us. We have helped many individuals during the whole pandemic, to ensure they get their weekly magazines and we can put a smile on their face. It is lovely to hear you were satisfied with this service and whilst you were shielding, we could keep you happy. Thanks so much for this, you have made our day. Kindest Regards, Ellie😊
Hi, Thanks so much for this lovely review. We are happy that you found this subscription easy to arrange/organise and you were satisfied with our large range of choice! We have over 3000 magazines to pick from and so it is brilliant to hear you could find one which you enjoy thoroughly. Thanks again and have a lovely day. Kindest Regards, Ellie😊
Good afternoon! We are so glad your love your TV magazine and we understand why, as it is so popular and filled with great info. Thanks a lot for this and happy reading! Enjoy your week. Kind Regards, Ellie
Hi Maria, this is brilliant to hear! We always try to respond quickly and effectively, ensuring to answer all your queries. Thanks a lot for this review and the brilliant 5 stars, that is just amazing! Have a lovely evening and rest of your week. Many Thanks, Ellie😊
Hi, This is so lovely, thankyou for the brilliant review! We always aim for quick and kind responses within customer service and so it is really nice to hear we achieved this. Thanks for recommending us to others, it means a lot to us. Thanks again and enjoy your week. Kind Regards, Ellie😊
Hi, This is brilliant! We dispatched this the same day you ordered and we are so impressed to hear this delivery via air mail , caused you to receive the magazine so quickly! I hope you enjoy your single issue and thanks so much for the 5 stars, that is so lovely. Have a nice week. Many Thanks, Ellie :)
Hi, This means so much to us, so thankyou! Daphne's Diary is such a beautiful magazine and the cover's are mesmerising. The activities and cut outs are always so popular, making it more than just a magazine to read but to also be able to interact with. I am so glad you would give us 5 stars, that is massively appreciated. Have a really lovely day and let me know if you need anything! Kindest Regards, Ellie😊
Hi, I am so happy to hear this! We are so glad this weekly magazine, has gotten to you in time for the listings, this is just what we expect! Thanks a lot for the 5 star feedback, it means a lot to us. I hope you have a lovely day and weekend. Kindest Regards, Ellie :)
Hi, We totally understand why! TV Choice is one of our most popular TV magazines, competing with your what's on TV. I am so glad you have found the perfect magazine for you and would rate us 5 stars, this means so much. Kind Regards, Ellie😊
