Hi, Thanks for the feedback. We try our absolute hardest to look after our customers and we are more than happy you recieved your magazine in good time. Have a great day! Kind Regards, Ellie :)
Hi, I am really sorry to hear this. Issue 03 of Bridal Guide was dispatched on the 19.02.2021 , 1st class. Please allow untill the 26.02.2021 for this to arrive and let me know if it is not recieved. I have checked in with suppliers, regarding the next issue of Inside Weddings and will be in touch with you tomorrow morning , via email. I hope this helps and I apologise greatly for any inconvenience. Thanks, Ellie :)
“I’m very happy I chose Unique magazines to subscribe to my favourite magazine while I can’t get out to the shops to buy it for myself due to lockdown.
I appreciate an email that tells me that my magazine will shortly be arriving, mine is printed in Germany so has been subject to delays recently.
It’s easy and quick to renew my subscription. Thank you.”
“Ordered 12 months subscription of Thoroughbred Owner and Breeder on 9th December 2020 as a Christmas gift. It still has not been received, and no further communication received from you either. Can you please advise?”
Hi , I am sorry to hear this. I can confirm I have emailed our suppliers regarding this, to find out when the next issue is due to get to us. I will be back in touch via email tomorrow morning and I do hope this is okay. Thanks for your patience , Ellie :)
Hi Miriam. Thankyou so much for the feedback, it means a lot to us. We are glad to hear you are enjoying your Sudoku Grand Masters magazine. Have a brilliant week. Thanks, Ellie :)
Hi, I do apologise that nothing has been recieved. This magazine should be on its way to us from suppliers and it should be dispatched out this week 1st class. I appreciate your patience and if you do not wish to wait, please drop me a personal email to get a refund processed. ellie.purvis@uniquemagazines.co.uk. I apologise for any inconvenience caused. Thanks , Ellie :)
Hi, It is brilliant to hear your deliveries arrive on time, especially during difficult times for the royal mail! We appreciate your feedback and hope you have a lovely day. Thanks, Ellie :)
Hi, I apologise that this has not been recieved. Currently, the Hola! publisher has stopped sending in copies due to Brexit, we've given them the relevant information they need to start sending in copies so we can get these dispatched to all customers.
It is with Hola! magazine to sort at the moment so we are just waiting to hear about what their next steps are. We are hoping to receive this back in as normal very soon.
I can see you purchased a single issue and If you do not wish to wait, let me know on my personal email where I can get a refund processed for you ; ellie.purvis@uniquemagazines.co.uk. Thanks for your patience and I apologise for any inconvenience caused. Thanks, Ellie :)
Hi, I am sorry to hear this. I have dropped our suppliers an email to ask when this next issue is due, so I can provide you with a certain start date. I will be back in touch with you via email by the Morning to inform you of this. I appreciate your patience. Thanks again, Ellie :)
