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USC Reviews

3.6 Rating 37,505 Reviews
60 %
of reviewers recommend USC
3.6
Based on 37,505 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read USC Reviews
Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025
Veronica Shaw
USC 2 star review on 29th August 2025
WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam
USC 3 star review on 14th June 2025
Ayesha
USC 1 star review on 6th March 2025
Bright
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
18
Anonymous
Anonymous  // 01/01/2019
Disgusting selling products at full price when there on special offer. Should be ashamed with yourself when we’re all going through a tough & hard time. I won’t be buying again from USC
Helpful Report
Posted 4 years ago
I was very disappointed to see a sticker on the box of the item I had purchased that said 2 for £55.00. There was no detail of this online otherwise I would have also bought the same product ln a small size too. I feel very ripped off now by USC
Helpful Report
Posted 4 years ago
Ordered £95 Lacoste jacket received £18 children’s Adidas joggers. First and last time using USC
Helpful Report
Posted 4 years ago
Awful experience. I ordered two shirts one black and one white, the white top had a stain on the front was out of the plastic bag and was crumpled. The black top was also crumpled and out of the bag, these were not advertised as seconds, but that’s what they looked like. Based on my experience I cannot recommend, and will not shop here again.
Helpful Report
Posted 4 years ago
I am very disappointed I ordered 5 items with next day delivery and it's been three weeks and I have only received part of my order. I then asked for the part that had not arrived to be cancelled and refunded and I still haven't got a reply
Helpful Report
Posted 4 years ago
I ordered my items on 28th of october and paid for next day delivery , they arrived in 2 orders , and the main part of the order arrived on the 5th of november
Helpful Report
Posted 4 years ago
Extremely poor service, I have sent 3 seperate emails to ask about the order i placed and have had no reply. Disgusting level of service. I want my money back!
Helpful Report
Posted 4 years ago
Still not received goods , due 5 days ago! No response from customer service.
Helpful Report
Posted 4 years ago
Still waiting for information on the second part of my order which hasn’t been delivered and no idea when or if I’ll even get it despite you taking the full order amount from me!! Not happy!!!!!
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Posted 4 years ago
I have not received my items yet.
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Posted 4 years ago
Security tags led on Screwed up t shirts Battered packages
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Posted 4 years ago
hav not recieved my goods??
Helpful Report
Posted 4 years ago
Can’t leave much of a review because after 8 days the order still hasn’t arrived. You stated 3-7 days well that was a joke and you can’t blame Covid as all other delivery’s are on time.
Helpful Report
Posted 4 years ago
Ordered 3packs of boxers at £38 per pack, total paid £118.99. Recd them and on each pack there was a sticker stating 2 packs for £55. If this was properly advertised I would have bought 4 packs and paid less. Asked to be sent a 4th pack out to be told that that was a previous promotion and they couldn’t do that. I have retd the whole order and bought from a different company and in fact got 4 packs for even less as they were on sale. I would never have queried order if they had not sent me out packs with an old promotion clearly marked, so unfortunately it is their loss as I won’t order from this company again.
Helpful Report
Posted 4 years ago
Tops came in unsealed bag and were just thrown in bag in a ball shocking
Helpful Report
Posted 4 years ago
Order was wrong, and was sent something I didn't ask for. The amount of plastic bags and hangers is ridiculous! The plastic bags can't be recycled. Total waste!
Helpful Report
Posted 4 years ago
Under the Consumer Rights Act 2015, you’re responsible for making sure my order is delivered to me at my address or to an agreed alternative safe place. I did not agree to my order being left in an alternative place and I have not received it.”
Helpful Report
Posted 5 years ago
Worst company! AVOID! *Broke consumer rights 2015 act* and several law procedures. Made a purchase for £167. Item was confirmed. Delivery was to be made however I was not home and did not give permission to leave in a safe place. Parcel was left with a random neighbour I don’t know. I went to their door and they seemed just as confused as I was. No parcel. No money refunded. After Several back and forth emails , Usc told me they can’t do anything as it was delivered? ( to the wrong place/person ) Although by law, without my permission it shouldn’t of been. And by law I am due a refund. They refused, told me contact police as they had done their bit?? I’m now down £167/no goods received for them making a mistake and not following the correct procedure. They tried to say it is now my problem. ” Under the Consumer Rights Act 2015, you’re responsible for making sure my order is delivered to me at my address or to an agreed alternative safe place. I did not agree to my order being left in an alternative place and I have not received it.” Summed up, If you order a parcel and it doesn’t appear, or is delivered to the wrong person or stolen, it is then your fault and not theirs and you have no cover what so ever. Ridiculous. USC Order number:USC40000062622852
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Posted 5 years ago
Absolutely rip off my walking boots I've paid 98euros wen looking on other sites exact same boots priced at 67 plus 5 euro for delivery RIP off ,
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Posted 5 years ago
I bought some mens boots - i am size 9 so ordered the same - these boots are a 8 maximum. My only option now is to pay to return them.
Helpful Report
Posted 5 years ago
USC is rated 3.6 based on 37,505 reviews