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USC Reviews

3.6 Rating 37,501 Reviews
60 %
of reviewers recommend USC
3.6
Based on 37,501 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read USC Reviews
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Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Anonymous
Anonymous  // 01/01/2019
I haven’t received my order
Helpful Report
Posted 6 years ago
Highly disappointed! I ordered a Calvin Klein straw hat and it was folded for several times and made a hat impossible to wear. On top I paid nearly £5 for delivery and a same amount for return. Horrible service! Big rip off
Helpful Report
Posted 6 years ago
I did a previous survey which was good and since got spammed out of it so I want confirmation from you my information has NOT been passed to aTHIRD PARTY. Pls respond within 24hrs
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Posted 6 years ago
Hi I ordered a top last Friday but I have not had confirmation that it has arrived in store yet ? Thanks Trish
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Posted 6 years ago
Ordered my shirt for my brothers funeral, from start of order to when I received it, it had been 9 days. Even tho I paid 5 pound delivery charge. Really not happy with the service I received. Wayne Goodrich
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Posted 6 years ago
You forgot to remove the security tag from my jeans, still waiting for a reply from the support!
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Posted 6 years ago
J’ai une commande 138,19 euro que je n’ai jamais reçu alors que le suivi m’indique livré c’est bien la dernière fois que je commande
Helpful Report
Posted 6 years ago
AVOID, THIS IS A SCAM COMPANY!!! The only reason I have given a 1 star rating is, bc I don't appear to be given permission on this site to give any less. Never got the items I ordered, they send it to wrong city. Contacted customer service 5 times!!! Only to hear poor excuses, not correct answers or solutions. Customer service is the worst I have ever seen. They did not refund my money, that´s how greedy this company is. I had to contact Paypal, and that´s how I got my money back. Lesson learned, never gonna buy from them again. The company owners should go to jail to robbing ppl´s money.
Helpful Report
Posted 6 years ago
Sent me the wrong size shoe! And I had to pay to return it- seems unusual seen as it wasn't my error!
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Posted 6 years ago
On the website the shopping is advertised as £9.99 . You can click on a link and click on your country and it tells you the cost then when I completed my shopping it was £26.99. Very disappointing and dishonest. Items still not received either for that price.
Helpful Report
Posted 6 years ago
T shirt arrived with dirty marks. Logo was faded and crooked - think it is a fake. I will return item and not be ordering from you again. Disappointed with poor quality.
Helpful Report
Posted 6 years ago
Bought an item and arrived defective.
Helpful Report
Posted 6 years ago
Order came over many different deliveries and only after I chased it was it told it was delayed due to a picking error!
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Posted 6 years ago
I received the wrong size shoe, it’s impossible response on email or by phone. I still don’t have my refund.
Helpful Report
Posted 6 years ago
A absolutely terrible customer service and even worse communication. Will most definitely determine where I spend my money in the future.
Helpful Report
Posted 6 years ago
Ordered 3 items and paid for next day delivery although missed cut off time so it would be the day after but not a problem.only one item turned up on the Saturday morning with no e-mails or phone calls explaining missing 2 items!!after numerous phone calls at my expense and being lied to on two occasions by their customer service agents finally cancelled the remaining order and got a full refund!!!do not use the company for any online ordering!!!!
Helpful Report
Posted 6 years ago
Wrong size sent and despite it saying online that the size i wanted was available i got a email saying out of stock.
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Posted 6 years ago
Paid for next day delivery and it arrived days late. Nice one
Helpful Report
Posted 6 years ago
Not good, wrong shoes came simple as..
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Posted 6 years ago
Absolutely ridiculous I’m still waiting for my product a week later when I paid for next day delivery. Not keep informed about progress then told product has been delivered even though when you track the product it clearly states it has not been delivered!!!
Helpful Report
Posted 6 years ago
USC is rated 3.6 based on 37,501 reviews