USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next day delivery expecting parcel to arrive by Wednesday however didn't receive until Thursday, not good enough when your paying the highest amount of postage!”

Helpful Report

Posted 8 years ago

“As a customer that lives outside of a major shopping area it was very difficult to take advantage of the offers all at once. E.g. i received your e-mail with 20% off and took advantage of the delivery to store (due to a pre arranged visit to your Glasgow store) with a £5.00 voucher. I had planned to purchase more in store so this would come in useful with the 20% off. My goods didn't arrive very quickly. On arrival i took my voucher along with my shopping list in to store, Only to find that the store did not have the same discount over black friday as on-line. Other stores do. I was told your online store competes against it's own shop. I couldn't order on-line as couldn't use voucher there and to delivery to store would have incurred me extra cost. The 2 items i had originally purchased, plus the 2 pairs of boots i'd wanted to buy (only purchased 1 in the end) were actually reduced further on-line! it was too much hassle to send them back and re-order. I feel a little cheated.”

Helpful Report

Posted 8 years ago

“Order delivered quickly which was good but really disappointed that i spent nearly £100 and still had to pay delivery and return charges - more than £10!! Individual clothing items were in bags that were already opened.”

Helpful Report

Posted 8 years ago

“La web y sus productos y precios son muy buenos y recomendables pero el envío ahora con Windirect es desastroso.Anteriormente con DHL era perfecto tenias el pedido en Barcelona en 4-5 días.Llevo ya 9dias esperando mi ultimo pedido y Rebecca me envía un link del tracking que me remite a una pagina que no me da ninguna información.Mis mejores deseos para ustedes señores de USC.”

Helpful Report

Posted 8 years ago

“Goods not received yet”

Helpful Report

Posted 8 years ago

“Paid for next day delivery as I really needed the item delivered the next day. Went online to find only an email address as a way of contact no telephone number, had to tweet to ensure a prompt response, item delivered the next day and delivery charge refunded (appreciated but still was let down at the time), no communication on the day of expected delivery when I had someone wait in all day for it and when I stated I was unhappy that I hadn't been told at the time there was a problem with delivery I didn't get a reply!”

Helpful Report

Posted 8 years ago

“I'm very happy with the products I purchased but not with the customer service. I collected my parcel at a sports direct store. After queuing for sometime I eventually asked for my parcel, I was told to stand to the side and they would radio it to a college after they had served the next customer. So I did understanding that it was busy and while i wait other customers can be served. I waited 10mins to then have to ask again for my parcel and be told wait I will radio it in a minute. The manager of the store was tidying near the till so I approached him and explained that I am waiting for a parcel. I then had to tell them my details again and as the manager went to retrieve the parcel he made it clear he was not happy to help and moaned as he turned his back to go and get the parcel. Overall a very unpleasant experience not easy at all.”

Helpful Report

Posted 8 years ago

“Charge for delivery when a lot of online companies don't. And the day my product was due to arrive reduce the price ! I have now had to send back and reorder ?? Surely that's not in USC's best interests.”

Helpful Report

Posted 8 years ago

“I think your postage is way too much and then when you return something it takes your too long to refund”

Helpful Report

Posted 8 years ago

“i payed for next day delivery and got my delivery 2 days later”

Helpful Report

Posted 8 years ago

“The delivery took a very long time. The products themselves were fine however the wait for delivery was shocking”

Helpful Report

Posted 8 years ago

“Im afraid i cannot rate yous any higher as i havnt received the goods i ordered a week ago,poor delivery.!!!!”

Helpful Report

Posted 8 years ago

“Placed order then never heard another thing until it was being delivered.. paid £4.99 for delivery which I think it's a bit expensive .. parcel arrived and the packaging was all ripped !!!”

Helpful Report

Posted 8 years ago

“shirts marked size was not right”

Helpful Report

Posted 8 years ago

“I haven't had my item, is it ready for collection at sports direct ? I have not had an email or text to say I can collect with a collections. U bet ?”

Helpful Report

Posted 8 years ago

“Being charged for delivery to the store is ridiculous really. Plus had to wait 6 days to be delivered to the store!”

Helpful Report

Posted 8 years ago

“product I bought there was an eccessive reduction on price and it cost me 60 pounds and I thought I was getting a good deal but was not impressed with the goods for a La Coste item seamed very second grade”

Helpful Report

Posted 8 years ago

“Paid extra for next day delivery on the Wednesday. Order didn't turn up till the Monday night. Never got a confirmation email to say when it was going to be delivered. All in all poor service.”

Helpful Report

Posted 8 years ago

“Charged £6.99 for next day and recieved item 5 days later”

Helpful Report

Posted 8 years ago

“I bought a pair of shoes on online, but you put two different sizes shoes in one box and delivered to me. Last Saturday I returned it to you by Royal Mail. I don't know wether you have received it or not. If you have it please let me know and I want my refund ASAP! It has been 5 days since I returned it to you!”

Helpful Report

Posted 8 years ago

USC is rated 3.6 based on 37,501 reviews