USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jacket was not the same as one advertised in picture. The jacket sent was also damaged. Disappointing.”

Helpful Report

Posted 6 years ago

“Never pay for next delivery as it's a con. Ordered twice from these and both times payed for next day delivery and never got the service. The first time order took 6 days and this order I'm still waiting for it 5 days later. Emailed the company and the reply I got stated the next day delivery goes from the day you're order is processed not from the day you order. Somebody needs to teach these cowboys that it shouldn't work like that.”

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Posted 6 years ago

“Hey there I wasn’t happy with my purchase as the website stated the jeans had two back pockets but when they came they had five so had to return them which cost me £13 regards”

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Posted 6 years ago

“After couple days of waiting for preorder items iv got a mail that they are all unavailable and there is no sizes left when Iv checked on website and they were still available to buy”

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Posted 6 years ago

“Lovely products but was sent out to me in a little bag inside another little bag all screwed up they looked like old screwed up rags not acceptable at”

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Posted 6 years ago

“I never got my parcel took 3 days of work waiting on it and fell out with people next door when looked at CCTV from across street not a thing had been delivered”

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Posted 6 years ago

“I will never order using this website again.”

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Posted 6 years ago

“Paid for next day delivery at lunch time one Friday which cost £7 as the items I needed weren’t in stock in the sizes I needed, and I needed them by Sunday. They were due Saturday, never arrived. Didn’t arrive sundy, and didn’t arrive Monday as it was bank hol. So paid for next day delivery on the Friday and didn’t receive the birthday presents for Sunday until Tuesday. Emailed a complaint and got no reply.”

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Posted 6 years ago

“Wrong size trainers in bo”

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Posted 6 years ago

“Rubbish delivery. Parcel delivered and signed for by the courier! Shambles! Won’t use you again!”

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Posted 6 years ago

“Paid for next day delivery, did not receive until 48hrs later. Sent email to CS twice and had no response to my requested refund....”

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Posted 6 years ago

“Received dirty stained item not even packaged wrapped after waiting a week told me it’s low availability and 1 is available and after checking it it’s stained too had the cheek to offer exchange for another stained item or ten pound back of what I paid customer services have no service I know why they have no number to call they would get headache allday long”

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Posted 6 years ago

“It’s still not arrived and I ordered it like 10 days ago.”

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Posted 6 years ago

“Very slow so won’t be using USC again. I ordered on 30/4 and have not received my shoes yet. Today is 8/5 and that is not acceptable in today’s shopping forum”

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Posted 6 years ago

“Terrible service, missing item .. long process to find out why and to get a solution. Wont be ordering from here again.”

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Posted 6 years ago

“When in your inbox, should get what you ordered.”

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Posted 6 years ago

“Terrible service..... I'm still awaiting my order which has been well over a week. I certainly won't be using you as a company again anytime soon”

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Posted 6 years ago

“I've been asked to review my recent purchase/shopping experience with usc but I haven't been sent an email to confirm that my order is available from collection from the store yet.”

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Posted 6 years ago

“Are you f#cking serious ? U send me an e mail asking me how my experience with usc was .....how about send me my fking order which i paid for 1st eh ?”

Helpful Report

Posted 6 years ago

“Even today after one week i didnt got my order and is advertised 5 working days and also I had to pay for this delivery”

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Posted 6 years ago

USC is rated 3.6 based on 37,501 reviews