USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received my order”

Helpful Report

Posted 6 years ago

“I made my order on 26 April and still haven’t received my goods and USC have written to me to make a review. All in all very poor. I would give 0 out of 5 for customer service.”

Helpful Report

Posted 6 years ago

“Online site great, order process simple, but only half delivery arrived and now having to prove I didn't receive one item is very annoying.”

Helpful Report

Posted 6 years ago

“Very poor customer service. Emailed over a week ago and still waiting for a response. Paid £6.99 extra for next day delivery which didn’t happen. Same in store asked for a specific item gave me the wrong thing didn’t realise till I got home store (BIRKENHEAD) wouldn’t except responsibility. Dnt give refunds even if there mistake had to accept a credit note nhence my experience online. Will not shop here again.”

Helpful Report

Posted 6 years ago

“1 item was missing from the parcel another item is incorrect.”

Helpful Report

Posted 6 years ago

“When you order a item they are always wrong size,colour or different to what you ordered this isn't a good service I ordered a pair of jeans lenght 34 when measured they were a 32 your goods must be seconds?”

Helpful Report

Posted 6 years ago

“Recieved the wrong pair or shoes, have had to return them, will not be ordering from usc again”

Helpful Report

Posted 6 years ago

“Never using this service again.. Paid, ordered on Wed and paid for next day 6.99 delivery, I didn't receive till the sat. No phone number to ring and find out anything.”

Helpful Report

Posted 6 years ago

“My order hasn’t even arrived yet and no response to communication when I have queried this!”

Helpful Report

Posted 6 years ago

“Absolutely disgraceful service the amount of time it took to process, response to emails took forever and all round useless.”

Helpful Report

Posted 6 years ago

“bought a pair of shoes, socks and 14 t shirts. All of them came in the wrong sizes”

Helpful Report

Posted 6 years ago

“System crashes regularly when placing orders. No order confirmation received from placed orders from USC. Poor service. Takes far too long to process refunds.”

Helpful Report

Posted 6 years ago

“Returned item for exchange,wanted next size up,item was no longer available was told my money would be refunded in 5 working days it has now been 17 days and no refund yet ,sent numerous emails but received nothing back ,would not order anything online from this firm ever again customer services non existent,and a bunch of thieves”

Helpful Report

Posted 6 years ago

“Parcel still not received and arrived far too late. I would like a full refund please. Emailed customer services at the weekend and still no reply.”

Helpful Report

Posted 6 years ago

“My son is a size 3. Ordered sliders in a size 4 to allow for growth. Too small so returned, size 5 ordered & still too small. Have now paid 2 x £4.99 delivery & 2 x £4.00 postage to return the unwanted pairs”

Helpful Report

Posted 6 years ago

“order placed and delivered by hermes, let in a "safe place" if you can call a blue recycling bin safe! called customer service to be told i had to email, emailed with 2 sets of proof. reply received saying i would hear something within 1-3 working days, its been 4 and still nothing after 2 emails sent and not 1 reply and I'm now currently on hold on the phone to complain and have been for the last 35 mins and 30 seconds for an automated system to answer and say you are experiencing problems and cannot process my call!!!!!!!”

Helpful Report

Posted 6 years ago

“Totally disgusted with service. ordered a package on 15th of April and it’s been 2 weeks I am still waiting with no updates or contacts from your courier service . Amazingly Hermès (courier service) had an update on the 19th of April that my parcel is delayed and allow 24 hours to process. Since that day nothing has happened. They don’t have a contact number or an email where I can contact them. I wonder whether they are based on Mars and I should contact NASA to contact them or they are getting material from heaven , handpicked and prepared by angels which is why it’s taking time. You guys have ruined my holidays. It could had been better.”

Helpful Report

Posted 6 years ago

“Payed for next day delivery but didn't arrive next day, wrote a complaint email nobody got back to me. Very unprofessional service.”

Helpful Report

Posted 6 years ago

“Rubbish ordered my hubby some trainers then few days later sorry out of stock 😩waste my time”

Helpful Report

Posted 6 years ago

“Expensive delivery from online and not able to return to shop. Wont use again.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,501 reviews