USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty poor service. Pre ordered a coat for my 5yr old in August due Oct 1st. Delayed delivered eventually arrived Nov 12th. Within 2days the button had come off. Having no other winter coat for her I obviously didn’t want to return it now the weather is so cold. Emailed just to let them know out of curtesy, not even a polite apology just a standard return it if you what is to look at it....Erm I’ve just said I don’t! Poor service so probably won’t order with USC again.”

Helpful Report

Posted 6 years ago

“Ordered online got the wrong item now have to pay to send wrong one back before there send out a new one, bad service!”

Helpful Report

Posted 6 years ago

“Very unhelpful customer services!”

Helpful Report

Posted 6 years ago

“Delivery a few days later!!!:((”

Helpful Report

Posted 6 years ago

“Ordered two items online and only received one item,even though it stated both items where in stock when i ordered.Had to use another shop to get the other item so my son would have the matching shorts to go with his top for his holidays.”

Helpful Report

Posted 6 years ago

“Terrible. Paid for delivery. One t-shirt has a security tag on. Nearest store 10 miles drive. Paid delivery to avoid shops.”

Helpful Report

Posted 6 years ago

“I received the wrong item and I have to pay to send it back. Instead of a Lacoste pants I got a bra??? First i thought it was a joke....I'm waiting for a refund or the right item...But still I'll paid 8 pounds te send the item back???? It's a clear error by the order picker...I'm wandering what USC will handle this to make me a satisfied customer.....”

Helpful Report

Posted 6 years ago

“Disappointing. Order was cancelled because it was no longer in stock. I emailed asking a question about the order and got no reply.”

Helpful Report

Posted 6 years ago

“Received the wrong item. Paid for next day delivery as well because of it being a gift. Not pleased at all with the hassle of returning the wrong item just to recive the item I originally ordered.”

Helpful Report

Posted 6 years ago

“Was rather disappointed the actual box containing ordered items was very bashed and rather tatty!!! Deal on item in box was good but the box is what will be wrapped for Christmas gift..... May just be a one off but would recommend workers processing orders be more mindful about the packaging and ask if they would like a gift boxed in such a tattered box....”

Helpful Report

Posted 6 years ago

“Delivery expensive and no free returns Product sizes not very accurate”

Helpful Report

Posted 6 years ago

“After ordering it took a week for it to be dispatched. It used to be next day, usc has definitely taken a downwards turn.”

Helpful Report

Posted 6 years ago

“My top came with threads coming out of it, really disappointed.”

Helpful Report

Posted 6 years ago

“The product which I received was very good. However the box which it arrived in was extremely badly damaged the trainers which I ordered were a gift and unfortunately the box was unable to be given as part of the gift which was very disappointing.”

Helpful Report

Posted 6 years ago

“Shocking”

Helpful Report

Posted 6 years ago

“Once bought G star Jean and was provided with a wrong one of poor quality”

Helpful Report

Posted 6 years ago

“Very slow delivery”

Helpful Report

Posted 6 years ago

“My items came and the box that the calvin klein boxer shorts were in was all burst and both sides opned, also ordered a calvin klein tshirt and it was all creased and shoved in an over sized bag wasnt even folded and the bag wasnt sealed just a huge see thru bag that looked like it had been pulled off the floor.. also i had to pay to return a tshirt which didnt fit after paying £6.99 for it to be delivered. Not somewhere i would shop again if could be avoided”

Helpful Report

Posted 6 years ago

“Ordered jeans but they got cancelled because the stock had ran out...went to use my birthday discount code a couple of days after my birthday but it didn’t work...what did arrive was great value and excellent quality but not sure if i’d use USC again”

Helpful Report

Posted 6 years ago

“I was made to pay £14 to return products that did not fit me. This is over and above the £6.99 postage I had to pay for the goods to be delivered to my house. I understand this is your policy but I find it very disappointing. It has certainly put me off making future online orders. Surely the return of products that do not fit should be covered.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,501 reviews