USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an item for £65. When it arrived, the price tag was £55. USC flat out refused a refund of £10. Appalling service. Will NEVER purchase from here again. Would have given zero stars if that had been an option”

Helpful Report

Posted 6 years ago

“You send a me a wrong item. I have ordered white levis shoes and you sent me black. I wrote you an email but you dont even reply to me.”

Helpful Report

Posted 6 years ago

“The hoodie came folded outside the plastic bag and the receipt along with the plastic bag were screwed up and shoved in. The hoodie had clearly been returned as it was stretched at the bottom. Not happy with the service.”

Helpful Report

Posted 6 years ago

“Parcel took over a week to even process emailed to cancel before sit processed and got told no cancellations to have to go into town to collect it a 10 days later to pay for a return! What a sham can't even return to your own stores”

Helpful Report

Posted 6 years ago

“Bad delivery”

Helpful Report

Posted 6 years ago

“Ordered Levi shirt Which was dark denim in picture advertised but when it arrived it’s actually very light blue denim! Want to send it back but don’t want to be charged to send it back and receive it again as it was falsely advertised,So contacted ucs to send back and have been absolutely no help what so ever!!! Won’t use company again! Is not the first time have had problems with USC!😠”

Helpful Report

Posted 6 years ago

“Poor quality and also Poor Delivery company!! Still waiting on USC customer service to come back to me!! STAY AWAY”

Helpful Report

Posted 6 years ago

“USC sell products at full price online that are on sale in store for a fraction of the price. Completely unacceptable and a rip off. Very disappointed.”

Helpful Report

Posted 6 years ago

“One pair of shoes missing in my delivery pack. Really disappointing and slow customer service reply . No update for a week”

Helpful Report

Posted 6 years ago

“I didn’t receive the order yet and you asked me about USC ?!!! You have to work at delivering services.”

Helpful Report

Posted 6 years ago

“Sent wrong item. Were unhelpful in sorting return/exchange.”

Helpful Report

Posted 6 years ago

“I did order items for 100£ but I never received. Courier by mistake delivered my parcel on wrong address and person don't want to give parcel back. I expect from USC resend items which I pay for . When I receive my items I will change feedback . Thank you”

Helpful Report

Posted 6 years ago

“I personally think USC are for skinny people so believe increase the amount of sizes or reach out to bigger people I dunno where I’m going with this but I love you x”

Helpful Report

Posted 6 years ago

“Order still hasn't come👎👎”

Helpful Report

Posted 6 years ago

“Wasn’t impressed with how long the order took to arrive. Also when collecting my order from sports direct, strothers lane, the staff took a very long time to find my order. Which further delayed me”

Helpful Report

Posted 6 years ago

“I've ordered online an item and after I've been charged and received the confirmation email to collect it, it's been cancelled,without mentioning any refund. I paid with 20£ credit note ( or gift card) and after my order has been cancelled, I tried to make the payment again but my gift card doesn't have any balance now, so they took my 20£ gift card. I paid 8.99 £ out of the gift card so totally I need to get all my refund of 28.99£. I've already tried to get in touch and the only reply I got it was about my opinion. I want my refund back, let me know as soon as possible”

Helpful Report

Posted 6 years ago

“Spent £180 on clothes 1 week ago and chose premium next day delivery, still have received my order, I’ve emailed customer care team more then 3 times and no reply. Can this be sorted please.”

Helpful Report

Posted 6 years ago

“Why do you advertise items that you don't have in stock only to tell the customer after they have transacted. It makes paying for postage on fewer items not worth it.”

Helpful Report

Posted 6 years ago

“I've ordered from the website twice for Christmas presents only to be told both times that my order has been amended due to items being out of stock. If it's not in stock don't have it on the site! I have now given up on USC and ordered from John Lewis. They have provided excellent service for a change!”

Helpful Report

Posted 6 years ago

“full of rubbish customerservice i had Polo sirt it's had still tag needs to take out even them fault still i had to pay postage charge”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,501 reviews