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US Mobile Reviews

4.8 Rating 2,597 Reviews
95 %
of reviewers recommend US Mobile
4.8
Based on 2,597 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

Write Your review

Sehrish was wonderful!!!
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Posted 3 years ago
I had a problem with my data on my phone . I called and Shahmeer was so patient and kind to guide me through the process of upgrading and the best economic plan for my husband and I to have. It was so great to be able to understand him as he was talking as I am from Tennessee. Lol . However I had a great experience with this company.
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Posted 3 years ago
ms Aysha was a pleasure to speak with, helped me out greatly!
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Posted 3 years ago
Amir was a big help walking us through the initial setup. Although my last company screwed up my phone settings, and I had a bunch of interruptions on my end, we got both phones working great. Thank you Amir!
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Posted 3 years ago
Amir is the best - Respectful, Patient, Knowledgeable, Tenacious and Complete. Thanks for all the help and understanding.
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Posted 3 years ago
A big shout-out to the tech support rep for their friendly services.
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Posted 3 years ago
They have the best prices. Customer service was very prompt. I had a difficult problem with voicemail. But they were able to fix it.
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Posted 3 years ago
Saif Ali was so efficient, kind, and patient! Success was made quickly with his expertise. US Mobile techs are the best. Love US Mobile!
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Posted 3 years ago
I am so happy I found this company! I am not very savey in the mobile phone world since this was not my generation, but this company goes way beyond ANY carrier that is out there. Nobel is very patience and handled all of my questions and need to help me get started with service. Call US Mobil and ask for him he is willing to help you with your service.. Thank you US Mobil for your customer service reps they are the best!!
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Posted 3 years ago
Had a small issue with set up, called customer service and spoke with Shehryar who was by far the most knowledgeable and direct customer service agent I have ever dealt with when calling a mobile carrier. He made it a point to tell me in advance if what I needed to type was upper or lower case and gave specific directions on hitting ok when finished. I literally was off the phone with no further problems in less than 10 minutes! AMAZING!! US Mobile GIVE THIS MAN A RAISE!!!
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Posted 3 years ago
My loud voice doesn't seem to scare her, my redneck dialect didn't bother her, over all, excellent service, maria was an absolute pleasure!
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Posted 3 years ago
Making the switch to US Mobile has been a positive experience. I have had many issues with customer service with previous providers. I decided to activate an old phone on US Mobile to try out the service and was very pleased with the outcome. I have had several calls to customer service and always get a knowledgeable and friendly representative from US Mobile. I worked with Fatima to set up my phone on their network and she was awesome.
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Posted 3 years ago
The rep, Serhrish at US Mobile was so extremely professional and knowledgeable! Switching over to US Mobile from Verizon, I had issue's with my phone textung snd data. Sehrish was so extremely patient and took her time to walk me through every aspect of fixing our mobile data issue's and kept calm and kept reassuring me we would get this taken care of and she did! Sehrish if you see this, thank you so very very much
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Posted 3 years ago
I'm writing a review for Fatima, as she did an excellent job welcoming me and expressing appreciation for Omar for ensuring I received my Chime discount.
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Posted 3 years ago
Us mobile has been really quick with customer service. I spoke with Sav today and he stuck with my problem until it was resolve!
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Posted 3 years ago
Great Rep Sheirish!!!! Very Helpful and polite!!!! !!! Sehrish!!!!
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Posted 3 years ago
Sehrish, was very very helpful in solving my problem with texting photos. She's a KEEPER!!!
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Posted 3 years ago
Nobel was very patient in assisting my concern and very pleasant. A higly commendable excellent service! Mr. Nobel your the man!
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Posted 3 years ago
Nobel did an excellent job in helping!
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Posted 3 years ago
I delt with Amir and he was very patient with me when I was so crazy with trying to complete the order with the sim card. He's the "MAN" that you need to get things done with.
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Posted 3 years ago
US Mobile is rated 4.8 based on 2,597 reviews