US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,597 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super happy with US Mobile. Activation was super easy, LTE Ludacris speeds are amazing. So far super happy and impressed! You will be too. I posted a photo of a Speedtest using US Mobile Verizon too.”

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Posted 4 years ago

“I was setting up my phone and encountered some troubles, but I was able to reach a person by chat (Aroosha) within minutes and he fixed my problem for me without any effort on my part. Very pleasant to work with and look forward to using this plan!”

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Posted 4 years ago

“Cheap Unlimited plan and Great customer service!!! Thank you Kamil Khan, for helping me solving my problem faster.”

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Posted 4 years ago

“We logged out of the account and logged back in and the same exact customer service person came back online to help. He already knew the problem, and was able to fix our problem quickly!”

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Posted 4 years ago

“I did some stuff wrong but got help. It worked out...the support lady was so sweet and helpfull”

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Posted 4 years ago

“Great service! Thank you Muhammad Affan, for helping me solving my problem faster than I though it would be!”

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Posted 4 years ago

“Syed helped me greatly switching phone... great service, everything was awesome - 10 stars!”

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Posted 4 years ago

“Taha Khan was super friendly and attentive. I am with US Mobile for the past 2 years and I love the cool UX interface on their website + the very good quality of service.”

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Posted 4 years ago

“The best mobile service ever. I really enjoying this service.”

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Posted 4 years ago

“Aroosha was very quick with his responses. Genuinely helped me guide through a confusing situation and fixed the problem.”

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Posted 4 years ago

“Taha quickly and kindly helped me out when I contacted US Mobile customer service chat. Honestly impressed with the service I received anytime I contacted their customer service. Thanks again Taha for your help!”

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Posted 4 years ago

“Syed Hasan was very helpful in assisting me with multiple needs for my mobile solution! I really appreciate his diligence and friendliness.”

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Posted 4 years ago

“Never bothered to ask for his name. But he is the best! Solved my problem very quick.”

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Posted 4 years ago

“US Mobile has been a wonderful and helpful company during the COVID-19 Pandemic! Their customer service rep today, Amna, easily was the nicest representative I'd ever had the pleasure of speaking to! I will be staying with them going forward, no question!!!”

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Posted 4 years ago

“Instant revival of my unlimited plan data. Never had such service from another company! A+ customer service.”

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Posted 4 years ago

“I have talked with agents but I had one agent that was the best. Nobel Abid was the best agent I have had. I have been going crazy because I need my phone number but he helped my be able to get my number back. So I appreciate US Mobile for such a skilled worker as Nobel Abid. ❤️🥰🥰🥰❤️❤️❤️🥰🥰 I love the chat option as well it’s easy not alotta work and I feel like I always have gotten someone fast.”

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Posted 4 years ago

“Really helpfulcustomer service!”

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Posted 4 years ago

“I’ve always had a soft spot for US Mobile and the genius that went into creating the name. It’s like I was one day dreaming that perfect dream.. You know the one! Perfect house, beautiful kids! Trophy wife named Kamil. Everything is just perfect! But one day I lost my us mobile sim card Somehow and my perfect life turned upside down and as soon as I thought that life was about to crash into the ocean.... Kamil answers the customer service request like a powerful guardian angel to make everything perfect again by the touch of a perfect finger..... 😘”

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Posted 4 years ago

“They do their best. It's the most anyone could expect”

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Posted 4 years ago

“Syed Hasan did a great job in helping me out with phone issues. He was patient and polite and friendly at all times...which can be difficult with tricky, time consuming issues. Thanks Syed, I hope your co-workers and supervisors appreciate you as much as I do. Best regards, Ann Fisher”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,597 reviews