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US Mobile Reviews

4.8 Rating 2,626 Reviews
95 %
of reviewers recommend US Mobile
4.8
Based on 2,626 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

Write Your review

i was having trouble activating my phone and porting my number. But when I contacted customer service, they helped to resolve the issue and get my phones working (i was activating 2 lines)
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Posted 5 years ago
thanks for your help and i am new to this and hope to be here for a long time
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Posted 5 years ago
Adil is a great rep. Great communicator, helpful, and pleasant to deal with. US Mobile is the way to go Kudos to Adil
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Posted 5 years ago
Great Customer Service with Hamza! and I'm a pain in the ... I have not had a chance to use the acutal service yet to give a review but receiving the sim and chat resolution was super eay and fast. thanks!
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Posted 5 years ago
Amna was incredibly professional and resolved a rare activation issue with patience and kindness. And a special shout out to Kumil, who helped, as well.
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Posted 5 years ago
I have only positive things to say about US Mobile. I was helped by Mukesh Kumar, very friendly, helpful, patient, and everything in between. Highly recommend this service provider!
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Posted 5 years ago
great support
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Posted 5 years ago
I have 0 complaints about this company. Adil specifically helped me and was very friendly, super helpful, and also patient. I highly recommend US Mobile :).
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Posted 5 years ago
I had the opportunity of chatting with Mukesh. He handled my problem with great confidence and maturity. Therefore i would like to place on record my appreciation for Excellent performance and splendid customer service provided by Mukesh.
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Posted 5 years ago
Zobia was professional and awesome. Solved my problem in minutes. Give this person a raise.
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Posted 5 years ago
Very responsive to my issues. Took care of me right away.
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Posted 5 years ago
Syed Maroof was helpful, personable and funny. He helped with two semi-complicated issues with no delay and didn't need a ton of information from me. Very pleasant experience, thanks Syed!
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Posted 5 years ago
Chatted with Sayed Maroof about my account and he was extremely helpful!!
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Posted 5 years ago
Omema was very friendly and help me solve a connectivity issue I was having after my phone update. Thank you.
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Posted 5 years ago
Zurayz at US Mobile helped me out quickly and politely. He even explained what he did to fix the issue!
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Posted 5 years ago
Their service is great and the customer service team was very helpful at answering my questions. Thank you Amna at usmobile
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Posted 5 years ago
Excellent service, especially my last agent thanks!!!
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Posted 5 years ago
After a few hiccups, I’m paying less than $5 a month for talk and text! Frustrated no more thanks to Mukesh Kumar, my older iPhone works with US Mobile. Very nice.
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Posted 5 years ago
Zurayz was really nice and very quick to solve my problem! Definitely very satisfied with the costumer service around here.
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Posted 5 years ago
Had some questions about the family plan and perks. It was answered quickly and accurately.
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Posted 5 years ago
US Mobile is rated 4.8 based on 2,626 reviews