US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.76

4.8 Rating 2,607 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,607 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CSR Amna helped with a new number as I was having trouble with a person that turned out to be a scammer.......Amna promptly set up a new number for my phone to stop all contact.....US MOBILE is by far the best and fastest service I've ever encountered in the cell phone business ........Thank you and keep up the good work!!! Ralph Kirkland”

Helpful Report

Posted 4 years ago

“Best customer service for any cellular service I've used (vs. AT&T, T-Mobile, Verizon), willing to make it right if there is a miscommunication and I never have to wait more than a minute for service. Sometimes the layout of the site for adding features seems a little odd, but a quick chat with customer service and I'm ready to go in a minute or two. Thank you for making my day and keeping me connected and great prices!”

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Posted 4 years ago

“Great customer service, Adil is the best rep. from the US Mobile”

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Posted 4 years ago

“Very good gentlemen and was vcry helpful...”

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Posted 4 years ago

“Hassaan was awesome. Helped get my phone working and even put up with my myriad of questions about Pakistan and Karachi! Makes me like this company even more.”

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Posted 4 years ago

“Adil was the best. Extremely helpful great service.”

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Posted 4 years ago

“Service is great and their online chat is very efficient. They resolved SIM issues I was having promptly”

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Posted 4 years ago

“Thanks Haroon!!”

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Posted 4 years ago

“Adil was great! Helped me solve my problem not getting data, thanks!”

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Posted 4 years ago

“Hassaan was fantastic. Had an issue receiving sms (non iMessage messages) and she got me fixed up very quickly and easily.”

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Posted 4 years ago

“Adil helped me to deactivate voicemail because I was receiving a lot of spam messages. He issued a new number. I'm thankful for that.”

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Posted 4 years ago

“They have fast and friendly customer service. Extremely patient and flexibleMJ.”

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Posted 4 years ago

“Zobia gave fantastic support.”

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Posted 4 years ago

“I was very impressed by US mobile’s Fast and consistent reply, and their Ability to problem solve. Very helpful! Thank you so much for everything!”

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Posted 4 years ago

“Customer service was great! All it took was to open up the chat window (the website is really nicely done btw) and I could instantly start talking to a rep. The responses were quick and they were very knowledgeable!”

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Posted 4 years ago

“I initially had trouble receiving text messages. I went to the on-line chat center for help. Ayesha spent MORE THAN ONE HOUR with me helping me out. He kept at it until the issue was resolved. Excellent service!”

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Posted 4 years ago

“Syed was brilliant and very professional to help me with complicated concerns. All issues fixed. Great job!!!”

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Posted 4 years ago

“I have never experienced such great customer service as I have today from Mr. Hassaan. He helped me solved my texting issue. he is a very great guy. 100% recommend him. thank you Hassaan thank you USmobile.”

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Posted 4 years ago

“The customer service is great! The pricing is great. I have only had it for about a month but at this point I would not consider going anywhere else.”

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Posted 4 years ago

“i made these guy crazy with my complicated questions and they were always polite and helpful. Kudos to the support team. Jo”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,607 reviews