US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.76

4.8 Rating 2,607 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,607 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an issue with our US Mobile acct credit card expiring in two days and trued to put in a different credit card with no success….we called US Mobile and got the most amazing representative, Maryam! She had so much patience, many kind words, so very knowledgeable in her work to help us step by step as what we needed to do!! I kept apologizing for keeping her on the phone so long, but she said no problem! She wanted to help us! It meant so much to us being elderly! We thanked her so much and told her she deserves a raise for being so kind and patient!!!”

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Posted 2 years ago

“Very helpful, Muhammad Aliyan”

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Posted 2 years ago

“Iqra Azad was very helpful and polite in answering all of my questions. I recently ported my phone from Verizon to USMobile and I am very happy with this decision. My phone performs the same at USMobile as it did with Verizon, but at a much lower cost. The Service department at UsMobile is the best. They are very knowledgeable, courteous and very helpful.”

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Posted 2 years ago

“Kakiria was great. He was very helpful. Much thanks.”

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Posted 2 years ago

“Shan helped me out so much”

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Posted 2 years ago

“One of the most important things to me when choosing a provider is cutomer service and support. This agent was the absolute best! Thank you!!!!!!!”

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Posted 2 years ago

“Khurraim persevered for 2.5 hours on the phone with me to activate my phone.”

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Posted 2 years ago

“Iqra Azad was very helpful! She showed patience when I was dull about how to navigate me when I had no idea. She and I resolved my issues, and I am up and running again. Thank you Iqra! -Bill Davis”

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Posted 2 years ago

“Excellent customer service from Sheikh Usman. So glad we switched our entire family! Excellent service and lightening fast speeds”

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Posted 2 years ago

“Thank you Zakria phone service you did a great job of getting my phone to work correctly.”

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Posted 2 years ago

“Anum was the person finally able to get my phone working in all areas after switching to US Mobile five days ago. She was friendly, efficient and knowledgeable. Thank you Anum!”

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Posted 2 years ago

“Telha helped me so much today. He literally talked w me for 2 hours and taught me SO much. He was patient, professional, kind, and his English is perfect. He helped me address all the problems i was having and talked me through the solutions. I had been ready to switch carriers and he literally kept me as a US mobile customer and my two children. So he saved three customers from leaving. He is a HUGE asset to us mobile!! He deserves a raise!!”

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Posted 2 years ago

“I was having problems with my phone. Spoke to a very polite and knowledgeable gentlemen named Kyzer he found my problem after so many others tried. The customer service at Usmobile is top notch you always get connected with a real person anytime day or night and they know there stuff! wish I could give 6 stars”

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Posted 2 years ago

“Uzair helped me gain a second account #: So I could consolidate my four lines into 2 accounts with two lines in each account. This way there would only be two charges instead of 4 separate charges. Thank You Uzair! Congratulations on your new career with US MOBILE LLC.”

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Posted 2 years ago

“Ahsan iqbal was repp that help.i purchase new phone.had alot of trouble setting apn .he was very patient and very courtesy .he walk me thur it till phone was fix.quite a professional person.”

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Posted 2 years ago

“Activation kit arrived in time and customer care was very cooperative, friendly and helpful. Thanks”

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Posted 2 years ago

“Thank you for the quick response! Aizaz Khattak was very helpful!”

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Posted 2 years ago

“Tala thank you so much”

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Posted 2 years ago

“Mohammad shehriyar is absolutely amazing. He listened to my problem and fixed my problem. He stay on the phone with me until my problem was fixed!!!!! Great job”

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Posted 2 years ago

“Talks was amazing and responded to my concerns in kind. I had difficulty with my plan, as I mistakenly chose a pool plan; he corrected it immediately and enrolled me in the right plan. Thank you Talha!!”

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Posted 2 years ago

US Mobile is rated 4.8 based on 2,607 reviews