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US Mobile Reviews

4.8 Rating 2,626 Reviews
95 %
of reviewers recommend US Mobile
4.8
Based on 2,626 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

Write Your review

Iqra Muhammad was absolutely wonderful in assisting in setting up a new phone! Wanted to share my thanks!
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Posted 3 years ago
Iqra Azad was the most patient person I've ever dealt with upon starting an account. Keep up your great work. I thank you very much!
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Posted 3 years ago
stellar customer service by Usman.
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Posted 3 years ago
I am a fairly new customer with US Mobile and just made my first call to make a few adjustments to my 2 lines. I spoke with Usman and he really helped me quite a bit to get on the best plan for my wife and I. He was very helpful, polite and respectful. I appreciate the opportunity to speak with him. Keep up the good work!
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Posted 3 years ago
The agent helped me fix my issue…….big thanks
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Posted 3 years ago
the man who helped me was so good and so helpful please thank him.
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Posted 3 years ago
Nobel was amazing and very helpful and solved the problem. He has wonderful people skills. All of your representatives should be like him.
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Posted 3 years ago
We were very happy with the service of US Mobile LLC, Samantha!
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Posted 3 years ago
telephone assistance
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Posted 3 years ago
I needed help with my internet & your costumer service guy was a very big help fixed it really fast. His name was Nobel
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Posted 3 years ago
We had an issue with our US Mobile acct credit card expiring in two days and trued to put in a different credit card with no success….we called US Mobile and got the most amazing representative, Maryam! She had so much patience, many kind words, so very knowledgeable in her work to help us step by step as what we needed to do!! I kept apologizing for keeping her on the phone so long, but she said no problem! She wanted to help us! It meant so much to us being elderly! We thanked her so much and told her she deserves a raise for being so kind and patient!!!
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Posted 3 years ago
Very helpful, Muhammad Aliyan
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Posted 3 years ago
Iqra Azad was very helpful and polite in answering all of my questions. I recently ported my phone from Verizon to USMobile and I am very happy with this decision. My phone performs the same at USMobile as it did with Verizon, but at a much lower cost. The Service department at UsMobile is the best. They are very knowledgeable, courteous and very helpful.
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Posted 3 years ago
Kakiria was great. He was very helpful. Much thanks.
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Posted 3 years ago
Shan helped me out so much
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Posted 3 years ago
One of the most important things to me when choosing a provider is cutomer service and support. This agent was the absolute best! Thank you!!!!!!!
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Posted 3 years ago
Khurraim persevered for 2.5 hours on the phone with me to activate my phone.
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Posted 3 years ago
Iqra Azad was very helpful! She showed patience when I was dull about how to navigate me when I had no idea. She and I resolved my issues, and I am up and running again. Thank you Iqra! -Bill Davis
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Posted 3 years ago
Excellent customer service from Sheikh Usman. So glad we switched our entire family! Excellent service and lightening fast speeds
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Posted 3 years ago
Thank you Zakria phone service you did a great job of getting my phone to work correctly.
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Posted 3 years ago
US Mobile is rated 4.8 based on 2,626 reviews