US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,597 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service! Highly recommended! only US phone numbers can do the calls.”

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Posted 4 years ago

“After many failed attempts at having reliable phone service in my area, US Mobile seems to be the company I need. Aaron Wylie, "customer service king", made sure my phone was compatible and made everything for purchase easier by providing a link as well as an explanation beforehand. I knew when I reached someone named Aaron I would be in good hands...that's my son's name also! Aaron's are great people! Thanks US Mobile for making a way for everyone to have dependable cell phone coverage!”

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Posted 4 years ago

“Kamran S. from support team was amazingly helpful! Over 1 hour chatting he fixed my problem . Thank you!”

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Posted 4 years ago

“Yasir bent over backwards to help me get set up, even with my zillion or more questions. Thank you, US Mobile”

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Posted 4 years ago

“They are one of the cheapest unlimited data MVNOs around. Customer service is very easy to deal with and will fix your problems incredibly quickly (Shout out to Aaron Wylie for the back end support). Verizon network with the Super LTE sim has very good coverage. Customer service really does respond in seconds.”

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Posted 4 years ago

“Aaron Wylie was extremely patient, helpful, and understanding. If all US Mobile's employees are as good as Aaron, I'm looking forward to using this network for many years. Thank again Aaron!”

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Posted 4 years ago

“Aaron Wylie helped us resolve a problem trying to port an old number over to US Mobile. When we couldnt get that done due to OTHER phone company he got a new number for us in the same area code quickly and professionally. Thank you!”

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Posted 4 years ago

“I had a rather specialized problem connecting. Aaron Wylie handled my issue quickly in a most courteous and professional manner. Superb service!”

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Posted 4 years ago

“Aaron Wylie provided awesome customer service. He answered my questions with complete satisfaction, in a friendly and professional way. I like how customer service is available by way of chat, email, and phone, unlike some other communication services with whom I've had service through. I also like how a plan can be customized, with very reasonable costs. Thank you, again!”

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Posted 4 years ago

“I wanted to make sure I did everything right activating my new service (this was my first time transferring service) and Aaron Wylie was fantastic with helping me with all of my questions. If their service is as good as the service I received today, I know I will love using US Mobile!”

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Posted 4 years ago

“Aneel J was seriously so helpful! He figured out the problem for me so incredibly fast! And was so nice!!”

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Posted 4 years ago

“Nobel Abid was very helpful. Thank him: give him a raise, but not a promotion because we want him on the 'phone. Mahalo. Kevin Brown”

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Posted 4 years ago

“Great Customer Service and service is definitely reliable. These guys are patient and treat you like a pal. 👌🏽”

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Posted 4 years ago

“14 day free trial, how cool! It includes 1000 minutes, 1000 texts and 1000mb (1gb)! Very excited to try this service and be a new customer. $40 for unlimited everything is unreal! Kamran from customer service was very helpful as well 😄”

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Posted 4 years ago

“Aaron Wylie was prompt, professional, and I got my issue resolved quickly.”

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Posted 4 years ago

“Prompt help, very straightforward customer service.”

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Posted 4 years ago

“Great customer service. My phone bill is just over half what I was paying previously for essentially the same service.”

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Posted 4 years ago

“Kamil Khan solved my group chat message issues so fast. Superb customer service!!! - satisfied customer”

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Posted 4 years ago

“Simple, easy, great service. Thank you Kamil Khan for helping me today.”

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Posted 4 years ago

“Came from VZ. Wasn't pleased with them. USM is so easy to deal with. Very short wait for a rep to get help via chat. And then they help! Kamil Khan was great. Also priced below other service providers. Couldn't be happier.”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,597 reviews