UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,626 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 11th November 2025

UTV Direct 5 star review on 3rd November 2025

Anonymous

UTV Direct 5 star review on 2nd October 2025

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1299

Anonymous

Anonymous // 01/01/2019

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“I was impressed at first but after I received my plow I was not told of the factory back order for the mount, leaving me with a thousand dollar purchase that sat in my drive way for almost a month until a plate came in. Over all easy to deal with, American people on the phone, I’m in happy it took so long but I’ll give 3/5 for having Americans answering the phone!”

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Posted 10 months ago

“Good service, good prices, fast shipping.”

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Posted 10 months ago

“The guys were great. Called about 10 times for clarification with my snow blow, UTV KFI. Good group”

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Posted 10 months ago

“doors work nice, like the set up”

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Posted 10 months ago

“The website is very easy to use and I know what I order will fit my UTV. However, I ultimately ordered the Kolpin half doors from their website. Same price as UTV Direct but they didn’t charge $50 for shipping.”

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Posted 10 months ago

“The company is good however on shipping my package has been sitting in Ohio at the same place for 5 days. Now. I tell the company about it and they say it'll get to you. Well that's not a very good dang response. Maybe call this stupid post office and figure out why it's sitting in the same place for 5 days. I need my package so that I can file my damn snow. The company didn't really seem to care about my shipping concerns”

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Posted 10 months ago

“Ordering was easy enough, just can’t track my order.”

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Posted 10 months ago

“Delivery was on time and information on product was very true.”

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Posted 10 months ago

“Good customer service”

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Posted 10 months ago

“Awesome customer service , they called to verify machine fitment before shipping !!”

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Posted 10 months ago

“Great service. Recieved my order the next day. Could not ask for more!!!!!”

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Posted 10 months ago

“Products came as described and undamaged.”

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Posted 10 months ago

“I asked for package to be sent to a different location and it came to the billing address. It cost me $75 to reship to different location.”

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Posted 10 months ago

“Once again UTV Direct comes in clutch! Thanks to Aaron for sharing his expert advice and giving his personal touch. Hard to find customer service like that.”

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Posted 10 months ago

“Holes did not match up”

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Posted 10 months ago

“Prices were good. Easy to review product online and place order. Order was accepted, processed, and delivered ahead of given date. No photo…it’s under the Christmas tree.🫣”

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Posted 10 months ago

“Packaging excellent,quality great,assembly easy,fit is right on and easy ordering.”

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Posted 10 months ago

“Good product”

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Posted 10 months ago

“Very nice people that are willing to help you out.”

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Posted 10 months ago

“AWESOME SERVICE AND QUICK DELIVERY!!!”

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Posted 10 months ago

UTV Direct is rated 4.6 based on 6,626 reviews