UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,696 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 5th January 2026

UTV Direct 5 star review on 18th December 2025

Anonymous

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1310

Anonymous

Anonymous // 01/01/2019

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“Mirrors are well made. Easy to install. I wish they stuck out a little further though.”

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Posted 11 months ago

“THX for the quick & professional response to my order! We’ll order in the future!”

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Posted 11 months ago

“Shipping could b better!”

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Posted 11 months ago

“Good job on my order”

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Posted 11 months ago

“I purchased a back glass for my 2025 CF Moto u10. When I was checking out, it asked for the year make and model of my unit which I provided. They ask for this to ensure that their part will fit your unit. When it arrived, we realized it did not fit. I immediately reached out to customer service and filled out a return form. Within a few days, I received word that I could return for a refund, but that I would have to pay for my own shipping. Shipping ranged between $150-$225 for the size, shape, and weight of the box. The product itself was $250 plus tax which came out to around $270. I would not recommend for anyone to purchase from UTV direct since they cannot provide shipping labels for their customers for returns when it was their responsibility to make sure the part for said unit fit properly.”

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Posted 11 months ago

“Product was great! Great item for the price.”

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Posted 11 months ago

“We were asked what model we had for utv I said a crew and was sent the short wiring for the winch when I should of been sent the long”

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Posted 1 year ago

“Amazing Customer Service!”

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Posted 1 year ago

“The shipping said 3-6 days. My order was placed on the 19th and it showed up today the 2nd not very pleased with shipping tracking information not being available. Not one update about it being late either”

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Posted 1 year ago

“The shopping and navigation on this site was good. However the item I ordered does not fit our Kawasaki mule although the site seemed to indicate that it would fit. We are having to return the mirror.”

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Posted 1 year ago

“Made of quality material and fit exactly as intended.”

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Posted 1 year ago

“Great service web site/ product details were spot on, will recommend this company to all my friends”

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Posted 1 year ago

“Love their selection and they make sure it fits your UTV before you order! Fast shipping!”

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Posted 1 year ago

“Sent me a snow plow kit for Polaris ranger when I ordered one for a RZR. There’s a snow storms lined up for a week and I have no way to clear it from my house or my sick parents driveway. I can’t just order a mount without buying an entire new plow. Customer service unavailable. 🖕utv direct. What a joke.”

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Posted 1 year ago

“They were very prompt on delivery and the part was right.”

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Posted 1 year ago

“Bill could not of been more helpful. He kept me up to date on my order . We discussed something's that I might have to do for my model. I sent him pictures of the modification I had to do to possibly help someone else with this model. He was great. FedEx sucked you might want to change shipping companies. The boxes were all smashed up and the blade came in 4 days later and the box was a mess.”

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Posted 1 year ago

“Online ordering was easy to do. Product ordered arrived in a timely manner. Have not opened package as of this writing but hopefully product quality is top notch.”

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Posted 1 year ago

“No other input”

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Posted 1 year ago

“Chains look great packed in a good quality case I can keep on the mule.”

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Posted 1 year ago

“Web site easy to use. Product was very good quality, fairly easy to install.”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,696 reviews