UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,827 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,827 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

UTV Direct 5 star review on 9th May 2026

UTV Direct 5 star review on 8th March 2026

1327

Anonymous

Anonymous // 01/01/2019

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“Great experience. Got exactly what I ordered very quickly”

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Posted 3 years ago

“quick shipping, low prices, great service. 10/10!”

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Posted 3 years ago

“Your prices are a little high on some stuff. Also I ordered something that was on back order and was told I would receive it by the end of the month. No problem. Then when the time got close and the item was still not ready to ship I canceled it. That part was no problem ether, however I had ordered 2 items and I had already received 1 of the items already and when I cancelled my order they took off the coupon I had applied and still chardeged me full price for the shipping. The item i did receive ended up costing double and made it a waist of money. That was very disappointing. And I'm not sure I will order from them again. Sad cause the customer service was great. I spoke to Bill and he was fantastic and is the only good thing about the experience.”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Fast shipping. Product as described”

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Posted 3 years ago

“My item was delivered when they said it would, it was expertly packaged and arrived safe and undamaged. I love my item.”

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Posted 3 years ago

“"Poor return policy" After two phone calls with a factory regarding an improper fitting tire mount and a request for a return here is the response I got. I definitely see your concerns, but between FactoryUTV themselves and all of their dealers hundreds of these are sold a week and there are never any issues with them. Beth has been there a very, very long time and I trust what she says. You can still return it if you do not want to install and use but you would be responsible for shipping back and they FactoryUTV does charge a restock fee, I just wanted you to be aware. Please let me know how you would like to proceed. Thank you!! Christy Fielder Christy@powersporthq.com UTV Headquarters Inc UTV Direct”

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Posted 3 years ago

“Product is well made and came with proper hardware although there was one bolt/nut missing. Instructions should have been more in depth and a phone # in case help is needed or missing parts needed.”

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Posted 3 years ago

“Need installation instructions sent withe the product”

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Posted 3 years ago

“Axle fit perfect ! will buy again”

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Posted 3 years ago

“Install was quick and easy”

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Posted 3 years ago

“Great company to buy from nice selection of products to look at very good Shipping time”

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Posted 3 years ago

“ordered after finding the product i wanted and it was at my door in couple of days. very quick service.”

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Posted 3 years ago

“Good price and fast shipping.”

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Posted 3 years ago

“Great store!!”

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Posted 3 years ago

“Great web site answers all questions”

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Posted 3 years ago

“Product is fine, service stinks.”

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Posted 3 years ago

“Site is easy to navigate and the customer service is second to none .”

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Posted 3 years ago

“I order the prp storage bag that goes under the roof, the bag is well made. But tha stapes that hold it in place are to short to work. It was fitted for 23 can am commander.”

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Posted 3 years ago

“Web site was easy to navigate with lots of products. Ordered a couple of gun cases and they were in stock and shipped quickly.”

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Posted 3 years ago

UTV Direct is rated 4.6 based on 6,827 reviews