UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,655 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1308

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent an email stating that the rim size needed to be changed within the day of the order.”

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Posted 5 years ago

“I called about my product & took a week to get someone to respond. Unfortunately I had to cancel the order.”

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Posted 5 years ago

Hi Jonathon! You placed your order on November 18th and we left you two voicemails and sent an email to you on that same day for address verification. We do not ship products until we hear back from the customer as to prevent fraudulent orders. Thank you!

Posted 5 years ago

“Sent me wrong parts not happy 0 rating”

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Posted 5 years ago

“If I saw that the product leed time was 8 weeks I would never have ordered. Save your time / money and order else where. It didn't take them 8 weeks to get paid. Never again for me not even a valve stem cap! Look at my photos. Do you see it? Neither do I.”

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Posted 5 years ago

“The rear windshield I orderd is poor quality and does not fit well spend most of the day to install it it does not fit with a roof excuse me but I can’t emagine anyone ordering a rear glass that doesn’t have a roof I still haven’t got it on proper the glass is very thin and scratches very easy very poor purchase I’m about ready to throw it in the dumpster. Sorry but it’s very frustrating By the time you find all this out you’ve opened everything up and I’m sure can’t return it”

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Posted 5 years ago

“I did not order any thing from you! If your sending me something your stealing from me! I was just trying to find the final total price!”

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Posted 5 years ago

“Doesn’t send all the parts you need for it...second one I got and didn’t send all the bolts or send all the nuts”

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Posted 5 years ago

“The customer rep was rude when I called to report that the a window edging was missing from my order, she said I had an attitude. Hmmmm.... still waiting for the rubber edging so I can install the windshield”

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Posted 5 years ago

“i don’t recibe anything just got charge on my credit card”

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Posted 5 years ago

“How can I review something that I havent even received what I paid for yet. I placed my order on August 10, 2020, Order ID #31263 and its now September 14, 2020. Five weeks and still not sign of the mirrors I had ordered. Disappointing.....”

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Posted 5 years ago

“Taking very long to deliver”

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Posted 5 years ago

“Ordered a windshield for my UTV. My credit card was charged a few days later....not a pending charge, but payment taken. I did not receive any other information about when it was going to be shipped. I called today and found out they didn’t even have the windshield in stock and didn’t even expect to get any until MAYBE the 1st of October. I don’t mind a pending charge in my credit card, but don’t take someone’s money unless you are ready to ship it.”

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Posted 5 years ago

“I spent more on fast delivery. I tried calling and no one asks. I haven't received anything yet on delivery. If isn't not hear by Thursday afternoon i will need to cancel order.”

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Posted 5 years ago

Hi Dina, The product you ordered is listed right on our site as 4 weeks before shipment. This product is built as the orders come in, so the faster shipping will not take affect until the product has shipped.

Posted 5 years ago

“I have not received my order or any response from UTV Direct and you already charged my card order #29465, I will be disputing this charge today If I do not hear from you Steve Rossman 480-710-2759”

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Posted 5 years ago

“After looking everywhere for this part I found it here. They made it look like they had it in stock even sent me a 5% discount to complete my order now. After placing my order and them removing the money from my account they sent me a short email saying it was on back I order and going to be a month or more to be shipped. You check the part # now and it says you can pre-order on back order. Not happy would not have ordered.”

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Posted 5 years ago

“My item was the wrong one Please contact me ASAP 8312616966”

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Posted 5 years ago

“thought I would have this in a week , but I guess I was wrong but at least you took the money fast . I did think it was a month but it was another part I had ordered from a different mfg.”

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Posted 5 years ago

“I have not received the 3 mirrors, even though UTV Direct seems to believe they have been delivered. Would greatly appreciate some communication on this matter”

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Posted 5 years ago

“8 days, no order update, no shipment status.”

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Posted 5 years ago

“I am very disappointed with your service you advertise products that your unable to obtain for months why do you do that.if I had known that was the case I would have ordered the product through a different vendor.once agian I will not be ordering anything further from your compsny.”

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Posted 5 years ago

UTV Direct is rated 4.6 based on 6,655 reviews