Name: UTV Direct
Rating: 4.61

“I ordered my sound bar back on 2/23/21 and still hasn’t shipped. Where is it?”

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Posted 4 years ago

“Haven’t received complete order”

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Posted 4 years ago

“Ordered a can am defender max roof and received the front portion of the max roof with a normal defender roof”

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Posted 4 years ago

“Was sent the wrong items and then trying to return them and no one will return my call or follow up”

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Posted 4 years ago

“I don't recommend buying UTV products at this supplier.”

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Posted 4 years ago

“The push tubes didn't line up to the mount what so ever I had to cut them bend them into place and re weld”

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Posted 4 years ago

“I still have not received my order, can someone check and call me, 505-238-4761”

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Posted 4 years ago

“We bought our windshield for our wolverine and it came with scratches all over it !”

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Posted 4 years ago

“Still waiting on my order”

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Posted 4 years ago

“Still waiting on our purchased order since nov. No update or correspondence from UTV Direct.”

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Posted 4 years ago

“I used your website once. Now i am expected to write a review. Bite me”

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Posted 4 years ago

“The windshield needed modified dramatically to fit my machine. Apparently the rmax 4 and the rmax2 roofs are quite different”

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Posted 4 years ago

“good and easy”

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Posted 4 years ago

“I've tried calling you four times to get nerf bars for a Honda 1000r 2021 talon you guys won't even answer the phone”

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Posted 4 years ago

“Not even sure if I have an order or not very poor website”

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Posted 4 years ago

“Water door panels for my Polaris general they change the order and I didn’t get anything with a new date on it until I looked into it never notified me of the date changed disappointed in the company and canceled my order”

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Posted 4 years ago

“Shipping is as much as the order, Come on for two spay cans never mind I’ll buy elsewhere!!!!!!!”

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Posted 5 years ago

“Usps says the label was incorrect and went to wrong address. They were nohelp and neither was utv. Person I talked to says they can't help it's up to usps and they won't help either. So you suck.”

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Posted 5 years ago

“Great company to do business with. Very helpful in selecting the right plow and components.”

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Posted 5 years ago

Hi Chris, We apologize this happened to you, but it doesn't appear to be through us. The only order I can find for you is for a plow kit. Thank you!

Posted 5 years ago

“I don't like your return policy, I was never going to order from you again but I figured I'd try one more time.”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct Reviews