UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,577 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1296

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't recommend buying UTV products at this supplier.”

Helpful Report

Posted 4 years ago

“The push tubes didn't line up to the mount what so ever I had to cut them bend them into place and re weld”

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Posted 4 years ago

“I still have not received my order, can someone check and call me, 505-238-4761”

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Posted 4 years ago

“We bought our windshield for our wolverine and it came with scratches all over it !”

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Posted 4 years ago

“Still waiting on my order”

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Posted 4 years ago

“Still waiting on our purchased order since nov. No update or correspondence from UTV Direct.”

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Posted 4 years ago

“I used your website once. Now i am expected to write a review. Bite me”

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Posted 4 years ago

“The windshield needed modified dramatically to fit my machine. Apparently the rmax 4 and the rmax2 roofs are quite different”

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Posted 4 years ago

“good and easy”

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Posted 4 years ago

“I've tried calling you four times to get nerf bars for a Honda 1000r 2021 talon you guys won't even answer the phone”

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Posted 4 years ago

“Not even sure if I have an order or not very poor website”

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Posted 4 years ago

“Water door panels for my Polaris general they change the order and I didn’t get anything with a new date on it until I looked into it never notified me of the date changed disappointed in the company and canceled my order”

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Posted 4 years ago

“Shipping is as much as the order, Come on for two spay cans never mind I’ll buy elsewhere!!!!!!!”

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Posted 4 years ago

“Usps says the label was incorrect and went to wrong address. They were nohelp and neither was utv. Person I talked to says they can't help it's up to usps and they won't help either. So you suck.”

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Posted 4 years ago

“Great company to do business with. Very helpful in selecting the right plow and components.”

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Posted 4 years ago

Hi Chris, We apologize this happened to you, but it doesn't appear to be through us. The only order I can find for you is for a plow kit. Thank you!

Posted 4 years ago

“I don't like your return policy, I was never going to order from you again but I figured I'd try one more time.”

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Posted 4 years ago

“I sent an email stating that the rim size needed to be changed within the day of the order.”

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Posted 4 years ago

“I called about my product & took a week to get someone to respond. Unfortunately I had to cancel the order.”

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Posted 4 years ago

Hi Jonathon! You placed your order on November 18th and we left you two voicemails and sent an email to you on that same day for address verification. We do not ship products until we hear back from the customer as to prevent fraudulent orders. Thank you!

Posted 4 years ago

“Sent me wrong parts not happy 0 rating”

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Posted 4 years ago

“If I saw that the product leed time was 8 weeks I would never have ordered. Save your time / money and order else where. It didn't take them 8 weeks to get paid. Never again for me not even a valve stem cap! Look at my photos. Do you see it? Neither do I.”

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Posted 4 years ago

UTV Direct is rated 4.6 based on 6,577 reviews