UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,698 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 5th January 2026

UTV Direct 5 star review on 18th December 2025

Anonymous

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1310

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have never got my package, unbelievable......”

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Posted 4 years ago

“Shipping time is horrible! Stop using covid as an excuse!”

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Posted 4 years ago

Hi Steven, This order left our facility the same day the order was placed, we apologize that UPS is a bit backed up right now. Thank you

Posted 4 years ago

“Bought rhino 2.0 front axles, after 9 days of no communication I emailed them only to find out that not only were the parts not in stock like it said on the web site the gal I talked to said the manufacturer didn't even make them. (Even though I bought them from another site). Will not get anymore of my business”

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Posted 4 years ago

“Reached out to the company as the windshield we ordered did not fit our Honda pioneer 1000. Heard back from service very quickly. But after reaching back out to service about our windshield was redirected to contact the manufacturer and given the runaround about who to reach out for help. Will not be ordering from them again.”

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Posted 4 years ago

“I ordered my sound bar back on 2/23/21 and still hasn’t shipped. Where is it?”

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Posted 4 years ago

“Haven’t received complete order”

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Posted 4 years ago

“Ordered a can am defender max roof and received the front portion of the max roof with a normal defender roof”

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Posted 4 years ago

“Was sent the wrong items and then trying to return them and no one will return my call or follow up”

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Posted 4 years ago

“I don't recommend buying UTV products at this supplier.”

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Posted 5 years ago

“The push tubes didn't line up to the mount what so ever I had to cut them bend them into place and re weld”

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Posted 5 years ago

“I still have not received my order, can someone check and call me, 505-238-4761”

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Posted 5 years ago

“We bought our windshield for our wolverine and it came with scratches all over it !”

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Posted 5 years ago

“Still waiting on my order”

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Posted 5 years ago

“Still waiting on our purchased order since nov. No update or correspondence from UTV Direct.”

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Posted 5 years ago

“I used your website once. Now i am expected to write a review. Bite me”

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Posted 5 years ago

“The windshield needed modified dramatically to fit my machine. Apparently the rmax 4 and the rmax2 roofs are quite different”

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Posted 5 years ago

“good and easy”

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Posted 5 years ago

“I've tried calling you four times to get nerf bars for a Honda 1000r 2021 talon you guys won't even answer the phone”

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Posted 5 years ago

“Not even sure if I have an order or not very poor website”

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Posted 5 years ago

“Water door panels for my Polaris general they change the order and I didn’t get anything with a new date on it until I looked into it never notified me of the date changed disappointed in the company and canceled my order”

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Posted 5 years ago

UTV Direct is rated 4.6 based on 6,698 reviews