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UTV Direct Reviews

4.6 Rating 5,696 Reviews

92 %

of reviewers recommend UTV Direct

Company Reviews

Product Reviews

4.6

Based on 5,696 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 20th April 2024

UTV Direct 5 star review on 15th April 2024

UTV Direct 5 star review on 15th April 2024

UTV Direct 5 star review on 15th April 2024

UTV Direct 5 star review on 15th April 2024

UTV Direct 5 star review on 15th April 2024

UTV Direct 5 star review on 14th April 2024

1133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a windshield for my UTV. My credit card was charged a few days later....not a pending charge, but payment taken. I did not receive any other information about when it was going to be shipped. I called today and found out they didn’t even have the windshield in stock and didn’t even expect to get any until MAYBE the 1st of October. I don’t mind a pending charge in my credit card, but don’t take someone’s money unless you are ready to ship it.”

Posted 3 years ago

“I spent more on fast delivery. I tried calling and no one asks. I haven't received anything yet on delivery. If isn't not hear by Thursday afternoon i will need to cancel order.”

Posted 3 years ago

Hi Dina, The product you ordered is listed right on our site as 4 weeks before shipment. This product is built as the orders come in, so the faster shipping will not take affect until the product has shipped.

Posted 3 years ago

“I have not received my order or any response from UTV Direct and you already charged my card order #29465, I will be disputing this charge today If I do not hear from you Steve Rossman 480-710-2759”

Posted 3 years ago

“After looking everywhere for this part I found it here. They made it look like they had it in stock even sent me a 5% discount to complete my order now. After placing my order and them removing the money from my account they sent me a short email saying it was on back I order and going to be a month or more to be shipped. You check the part # now and it says you can pre-order on back order. Not happy would not have ordered.”

Posted 3 years ago

“My item was the wrong one Please contact me ASAP 8312616966”

Posted 3 years ago

“thought I would have this in a week , but I guess I was wrong but at least you took the money fast . I did think it was a month but it was another part I had ordered from a different mfg.”

Posted 3 years ago

“I have not received the 3 mirrors, even though UTV Direct seems to believe they have been delivered. Would greatly appreciate some communication on this matter”

Posted 3 years ago

“8 days, no order update, no shipment status.”

Posted 3 years ago

“I am very disappointed with your service you advertise products that your unable to obtain for months why do you do that.if I had known that was the case I would have ordered the product through a different vendor.once agian I will not be ordering anything further from your compsny.”

Posted 3 years ago

“I ordered skid plates for my UTV two weeks ago . I checked the status of my order today . It wasn’t even shipped yet . I will not order from utv direct again . I’d like to get my money back , and order from a more competent source”

Posted 3 years ago

“Very disappointed With the way it was packaged, parts missing, rack was scratched, definitely was a rerun and sent back out without even bothering to check product!”

Posted 3 years ago

“Near impossible to enter different ship address from billing address . Try it yourself......”

Posted 3 years ago

“Very poor business.. i ordered a rear hitch and a tailgate for my honda talon 1000x-4 and it still hasn't even shipped yet”

Posted 3 years ago

“for a order to take 3 mo's. for delivery is unacceptable, and should removed from your list of item's for sale .”

Posted 3 years ago

“I have no idea who you are or what you do. I've already notified you that you have the wrong email, yet you've done nothing to correct it. That deserves about the lowest rating possible.”

Posted 3 years ago

“Took over a week to process and ship, most likely will not buy from them again”

Posted 3 years ago

“I ordered a roof I ordered a roof for my rzr xp. It came in the mail damaged, I asked for a refund, so instead of them taking it back and dealing with the damage between them and the shipping company, they make it my problem between the shipping company and myself? IT CAME IN THE MAIL DAMAGED, I ASKED FOR A REFUND, SO INSTEAD OF THEM TAKING IT BACK AND DEALING WITH THE DAMAGE BETWEEN THEM AND THE SHIPPING COMPANY, THEY MAKE IT MY PROBLEM BETWEEN THE SHIPPING COMPANY AND MYSELF?THIS ISNT RIGHT!!! stand behind your product and your service or don’t sell parts!”

Posted 3 years ago

“web site sucks”

Posted 3 years ago

“I ordered a roof and windshield for my 2020 rzr pro xp and it was supposed to be recieved in 2 days but FedEx is terrible and took 8-9. The roof is good quality for 250 bucks but the front was bent up I had to bend it back and the folding windshield is absolute junk for 350 bucks. The side straps are velcro and the upper part is SO flimsy and bows in doing 50mph and my machine will do 90 mph. I would not recommend the windshield for the price”

Posted 3 years ago

“Still haven't heard about my order I placed on the 5th except that it had been received. Have not been notified about any delay in shipping except for the generic Corona 19 thing. First time dealing with your company, not a good first impression.”

Posted 3 years ago

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UTV Direct is rated 4.6 based on 5,696 reviews