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UTV Direct Reviews

4.6 Rating 6,779 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 6,779 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read UTV Direct Reviews
I think you're great excellent customer service!!!
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Posted 5 years ago
Excellent customer service. Ordered one day received product next day. Very satisfied
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Posted 5 years ago
Extremely Fast Shipping! Very pleased with our windshield! Thank you!!
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Posted 5 years ago
Navigation on this site was very organized and efficient.
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Posted 5 years ago
Easy to navigate and locate items.
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Posted 5 years ago
Fair prices and quick to get your order out the door!! Will return for business!!
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Posted 5 years ago
very easy to find products
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Posted 5 years ago
I was very impressed when I ordered the wrong item I got a phone call right away and my purchase was corrected the customer service is good
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Posted 5 years ago
I got this request way too early to know if service is good or not
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Posted 5 years ago
Good selection and had the part I needed in stock and was shipped the same day and arrived in 2 days. Fits and looks great. Couldn’t be happier.
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Posted 5 years ago
My experience was great the instructions to install my roof worked as shown, and I should know I write these type of instructions for a living. the order only took 3 days to get it which was much earlier than I expected.
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Posted 5 years ago
Excellent customer service! Called for parts knowing it would be a long shot to get my parts before a trip in the upcoming days, but the sales team made it happen. I received the parts the next day and it was exactly what I was looking for. Drew did more than he need to do as he took the time to make sure I was getting the correct parts to fit my machine.
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Posted 5 years ago
Just ordered my parts. Great service so far. Will update when my order arrives.
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Posted 5 years ago
Ordered a hood rack for my Polaris Ranger and got it next day... very impressed with how quick I received part and communication was a 10 from order confirmation and tracking... the part was even packaged with care.. Highly recommend
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Posted 5 years ago
haven't gotten my parts yet so we'll see how that part goes, but the mobile site is very frustrating to use. the moment you switch out of their site, like checking other sites for pricing, you are logged out. every single time you leave their site you are logged out. at one point I quit trying to use it and just came back to it the next day. I put off ordering for several days for that reason alone. I have a '20 machine and there are not tons of parts available for it just yet, so many times I am checking other sites to see who has what accessory. I hate having to log back in every single time I look elsewhere. it also seems to time out and log you out after just 5-10 min inactivity, also. that's on par w/ bank or credit card sites; ease up some, folks.
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Posted 5 years ago
for a order to take 3 mo's. for delivery is unacceptable, and should removed from your list of item's for sale .
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Posted 5 years ago
Very easy to order. I was amazed as to how quickly I received my order. I ordered it late on a Monday evening and it was here Wednesday morning. It was neatly packed and the ordering process and their website was easy to use.
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Posted 5 years ago
Found website very easy. Entered what I was looking for. Bought with no problem at all. Will buy again.
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Posted 5 years ago
Wonderful
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Posted 5 years ago
Very easy to use site and I liked that I could use my Amazon acct. Hopefully shipping arrival time is as accurate as stated. My confidence in Fed Ex is not very good. Guess I will find out on Friday.
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Posted 5 years ago
UTV Direct is rated 4.6 based on 6,779 reviews