Login
Start Free Trial Are you a business? Click Here

UTV Direct Reviews

4.6 Rating 6,788 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 6,788 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read UTV Direct Reviews
The service was good, timely shipping was longer than anticipated and the product was ok but very flimsy. We ordered a soft top for a side by side and it makes tons of wind noise, needs a few more ways to tighten it down.
Helpful Report
Posted 5 years ago
Lots of choices fair pricing overall good experience
Helpful Report
Posted 5 years ago
Great product! I would give a 5 star rating but the product did not come packaged very well. 2 holes in the box, loose bolts and nuts, and no installation instructions. Shipment was very fast however.
Helpful Report
Posted 5 years ago
2 week delay in shipping could be improved.
Helpful Report
Posted 5 years ago
My orders arrived in a timely manner. The windshield I ordered fit my Polaris Ranger perfectly. I also ordered a rear view mirror. Unfortunately one do the screws in the bracket was put in cross threaded so when I pulled it out it ruined the threads in the bracket. I was able to make it work but it was bummer getting brand new mirror mirror that was kinda messed up.
Helpful Report
Posted 5 years ago
Only 3 stars......because I'm still waiting on the exhaust to get here.....plus my brother still has the rzr, which I've purchased from him. I'm pretty sure the product will kick ass!!! I haven't had a chance to review but whatever....thats why its 3 star yo
Helpful Report
Posted 5 years ago
2 days and no shipment info or delay info.
Helpful Report
Posted 5 years ago
I placed my order on 3/23, received order confirmation, and 2 weeks later, it says awaiting shipment. The fact it is still awaiting shipment is not the issue. I assume it is on back order, but I was never notified of such. Because I was not notified and assumed they would be coming soon, I did not try to find an alternative site to order from.
Helpful Report
Posted 5 years ago
It was decent. Kept back tracking me to the cart while I was trying to shop.
Helpful Report
Posted 5 years ago
I know the inferno heater is on B/O but you took my money and give no info what is happening. Pretty bad
Helpful Report
Posted 5 years ago
Website good. No instructions Whatsoever on the product!
Helpful Report
Posted 5 years ago
I purchased 4 items for my Polaris General 2 were back ordered and 2 were in stocks and would be shipped. If 2 items were shipped at the same time why did only 1 show up?
Helpful Report
Posted 5 years ago
Found what I was looking for but lack of communication after purchase. Will use again soon.
Helpful Report
Posted 5 years ago
I can’t give an answer. We have not received merchandise yet
Helpful Report
Posted 5 years ago
A pleasant experience
Helpful Report
Posted 5 years ago
Ordered and received a lift kit but no instructions.
Helpful Report
Posted 5 years ago
It was fairly easy to find what I wanted on the website. However, it was not so easy to determine a delivery date. I had to call 2 different salesman to get a projected delivery date. That date is still two weeks away, so we’ll see if I actually get the things ordered on the date promised.
Helpful Report
Posted 5 years ago
Still have not received
Helpful Report
Posted 5 years ago
Hi Joe, The product you have on order is listed on the site as 1-2 weeks before shipment. If you have any questions you can always give us a call. Thank you!
Posted 5 years ago
My first purchase from UTV Direct. 3 days after ordering I was told it was awaiting shipping. I checked 10 days later and told product is backordered and will be another two weeks at least. Kind of disappointing.
Helpful Report
Posted 5 years ago
great company. looking to see whats new.
Helpful Report
Posted 5 years ago
UTV Direct is rated 4.6 based on 6,788 reviews