Name: UTV Direct
Rating: 4.61

“Still waiting on shipment”

Posted 4 years ago

“I would’ve given an excellent, but due to no tracking number or current updates on the order made, I had to give what I did.”

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Posted 4 years ago

“I could not use the search bar to find the item I found off of the google page.”

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Posted 4 years ago

“Excellent help when I called in to order. Not so great when I had to return it.”

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Posted 4 years ago

“Our parts were delivered to our neighbors, good thing they are honest people and brought them over to us.”

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Posted 5 years ago

“Tires for UTV have been on Backorder for 2 months,. Still have not received them.”

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Posted 5 years ago

“The check us not complete clear and i was planning to buy a second item i did not see an option od continuing buying”

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Posted 5 years ago

“It takes to long to find the product you’re looking for. Also, the descriptions on your snow plows are difficult to understand because of the terms you use.”

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Posted 5 years ago

“I cannot give a review due to the product I ordered was on backorder which I knew before ordering.”

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Posted 5 years ago

“Shipping and receiving the products takes much longer than competing companies in your area and farther.”

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Posted 5 years ago

“I ordered a plow and a winch for a Polaris 900 side by side. Everything came, the winch was ordered for the 900. Everything fit, but the toggle switch was wrong, it was for the handlebars for a motorcyle. So, I had to ordered a dash switch that cost and extra $49.95. My order came to almost $1000. and everything was for a 900 UTV, except for the switch. That was the only thing that was not right.”

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Posted 5 years ago

“Have to be moderately committed to find what you want. In my case, JD is not an available make under seat covers, but if you put the model in it takes you to seat covers for John Deere.”

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Posted 5 years ago

“Just ok. That’s all I can say.”

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Posted 5 years ago

“The salesperson was very helpful but promised to send me an email with the breakdown of my purchase. That was yesterday, I still haven't received it”

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Posted 5 years ago

“Somebody tried to scam me right after the transaction claiming my Amazon account was frozen. Then my wife was fooled with Amazon related thing and we have change passwords and bank all in our records. What’s up with that. Not happy! Not delivered yet.”

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Posted 5 years ago

“Iam still waiting on a reply of when, they we ship my order.”

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Posted 5 years ago

“Kept looking for a coupon that said was on the website.”

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Posted 5 years ago

“The website is hard to search for specific models and parts for a specific model.”

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Posted 5 years ago

“Hard to navigate”

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Posted 5 years ago

“Order went fine but doors were damaged upon receipt.”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct Reviews