UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,524 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 28th June 2025

Anonymous

1287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for item to ship. Ordered Wednesday.”

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Posted 5 years ago

“Took a min, but found what I was looking for.”

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Posted 5 years ago

“First time using you guys, still up in the air, showed my second item in stock and it still hasn’t shipped. That was 3 days ago.”

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Posted 5 years ago

“A delivery date would be nice when ordering”

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Posted 5 years ago

Hi Kayla, Your order was put in over the weekend and it will be processed this morning and shipped out today. You will receive tracking as soon as it ships and that will give you the delivery date. If you have any other questions please give us a call!

Posted 5 years ago

“Paid extra ship fedex home looks like shipped USPS”

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Posted 5 years ago

“Didn't tell me if I was buying one or a pair? And didn't have a windshield for my kubota?”

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Posted 5 years ago

“The purchase went good until I tried to pay wit PayPal, somehow I had a lot of difficulty getting the PayPal approval.”

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Posted 5 years ago

“I made my order, gave my info, received an email & then tried to track my order but your website would not accept my email as valid. I was actually responding to your email you sent me. I don't understand this. It is frustrating. Thsnk you for your co-operation, time and patience w/ this matter.”

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Posted 5 years ago

Hi Charles, The email that sends your confirmation is automated so it will not let you reply to it. You will receive another email with your tracking number in it as soon as it ships. If you have any other questions or concerns please give us a call so we can help you out.

Posted 5 years ago

“The utv accessories are easy to install, thanks for all you do”

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Posted 5 years ago

Thank you for your continued business Dony!

Posted 5 years ago

“Prices were very good. But you offer different packages with more equipment for the same price. I would have had to look for the difference. Made the purchase uncomfortable with packages that included other products for the same price. Makes me feel that I made the wrong purchase”

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Posted 5 years ago

“When I log in I would like to be able to see past orders and orders that are pending. I'm not able to do that. But besides that I really like the site and it is easy to find what you are looking for.”

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Posted 5 years ago

“Website was ok. only problem is after putting in my machine model the site would still show items that do not fit my machine. besides that good site.”

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Posted 5 years ago

“Said my order shipped the one of the boxes was canceled and did not ship. Want to know where my cargo box is. You got your money.”

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Posted 5 years ago

“I found the website adequate, but the product information was low. The biggest issue that I still have is not knowing when I will receive my order. I had choices of shipping options, but there is no description or time line for them. After the order was placed I still have not been given a a timeline! Thanks”

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Posted 5 years ago

“It was okay”

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Posted 5 years ago

“The site itself was very easy to navigate but a little more info about what’s included in the plow kit. Example only one small spot in everything I read said the bracket was included. The strap info would be nice if it told me if I need to remove the cable from the winch first or if it works by just removing the hook and attaching it.”

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Posted 5 years ago

“This was my first time using UTV direct. Everything was laid out nicely, the webpage looks sharp and well thought out. Prices are also decent and competitive. What I didnt like while searching for accessories for my 2019 Polaris Ranger 900xp is that I also have to shift through the 570xp, 900xp, and 1000xp. While the 3 machines are similar not everything listed fit each machine. They should be separated. I am very likely to continue shopping with UTV direct as long as they get the orders out in a timely manner.”

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Posted 5 years ago

“Hard to review something that hasn't arrived yet but I will say that I am disappointed in one thing. Item was ordered on the 5th and on the 7th it stilled hadn't been shipped. Website was okay, and fairly easy to navigate. I was offered a 5% discount, AFTER my purchase had already been made. I was given 72 hours to use it, which doesn't do me much good since I can't judge the quality of their products until I receive the first one.”

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Posted 5 years ago

“Don’t like pre order should not get paid til shipped!”

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Posted 5 years ago

“A little more detail would be nice”

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Posted 5 years ago

UTV Direct is rated 4.6 based on 6,524 reviews