UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,655 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1308

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping is outrageously high!”

Helpful Report

Posted 5 years ago

Hi Mark, Some of our larger products that need to be shipped freight have a set shipping cost listed, but all other orders over $99 are free shipping so we are not sure what you are referring to. If you have any questions please give us a call. Thank you

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

“After the order was placed, received an email stating delivery unknown. CC was charged in pending status. Would really like to know when item will be shipped or at least an idea. May want to reconsider purchase.”

Helpful Report

Posted 5 years ago

“Fairly easy to navigate. Offer discount right away. Especially for first time buyers.”

Helpful Report

Posted 5 years ago

“Still waiting for item to ship. Ordered Wednesday.”

Helpful Report

Posted 5 years ago

“Took a min, but found what I was looking for.”

Helpful Report

Posted 5 years ago

“First time using you guys, still up in the air, showed my second item in stock and it still hasn’t shipped. That was 3 days ago.”

Helpful Report

Posted 5 years ago

“A delivery date would be nice when ordering”

Helpful Report

Posted 5 years ago

Hi Kayla, Your order was put in over the weekend and it will be processed this morning and shipped out today. You will receive tracking as soon as it ships and that will give you the delivery date. If you have any other questions please give us a call!

Posted 5 years ago

“Paid extra ship fedex home looks like shipped USPS”

Helpful Report

Posted 5 years ago

“Didn't tell me if I was buying one or a pair? And didn't have a windshield for my kubota?”

Helpful Report

Posted 5 years ago

“The purchase went good until I tried to pay wit PayPal, somehow I had a lot of difficulty getting the PayPal approval.”

Helpful Report

Posted 5 years ago

“I made my order, gave my info, received an email & then tried to track my order but your website would not accept my email as valid. I was actually responding to your email you sent me. I don't understand this. It is frustrating. Thsnk you for your co-operation, time and patience w/ this matter.”

Helpful Report

Posted 5 years ago

Hi Charles, The email that sends your confirmation is automated so it will not let you reply to it. You will receive another email with your tracking number in it as soon as it ships. If you have any other questions or concerns please give us a call so we can help you out.

Posted 5 years ago

“The utv accessories are easy to install, thanks for all you do”

Helpful Report

Posted 5 years ago

Thank you for your continued business Dony!

Posted 5 years ago

“Prices were very good. But you offer different packages with more equipment for the same price. I would have had to look for the difference. Made the purchase uncomfortable with packages that included other products for the same price. Makes me feel that I made the wrong purchase”

Helpful Report

Posted 5 years ago

“When I log in I would like to be able to see past orders and orders that are pending. I'm not able to do that. But besides that I really like the site and it is easy to find what you are looking for.”

Helpful Report

Posted 5 years ago

“Website was ok. only problem is after putting in my machine model the site would still show items that do not fit my machine. besides that good site.”

Helpful Report

Posted 5 years ago

“Said my order shipped the one of the boxes was canceled and did not ship. Want to know where my cargo box is. You got your money.”

Helpful Report

Posted 5 years ago

“I found the website adequate, but the product information was low. The biggest issue that I still have is not knowing when I will receive my order. I had choices of shipping options, but there is no description or time line for them. After the order was placed I still have not been given a a timeline! Thanks”

Helpful Report

Posted 5 years ago

“It was okay”

Helpful Report

Posted 5 years ago

“The site itself was very easy to navigate but a little more info about what’s included in the plow kit. Example only one small spot in everything I read said the bracket was included. The strap info would be nice if it told me if I need to remove the cable from the winch first or if it works by just removing the hook and attaching it.”

Helpful Report

Posted 6 years ago

UTV Direct is rated 4.6 based on 6,655 reviews