UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,524 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 28th June 2025

Anonymous

1287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to the fact that the product I’ve ordered is on back order, I can only give a 3 star rating. I do like the fact that it shows that the item is on back order on the items web page and i didn’t have to find that out after I placed the order. I knew upfront when I placed it in my cart that there would be a delay in shipping. Thumbs up for that.”

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Posted 5 years ago

“Bought the 3 peice enclosure for my polaris general roof is extremely tough to get installed by yourself and doesnt help with missing some of the nuts and bolts. Other than hardware missing I was happy with my purchase. Not 100% if I will be purchasing anything else just for the fact of the hardware missing having to go spend money on something that should have been included with the product. I could understand stand a couple missing.”

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Posted 5 years ago

“I had a little trouble with it because when I checked out it would always have more items then I needed, I had to change every time.”

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Posted 5 years ago

“Limited instructions for multiple models, without any info on model number I purchased. Guess I’ll just have to try and figure it out myself.”

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Posted 5 years ago

“Should maybe ship with UPS. More dependable. Will have waited 2 weeks for delivery. Still not arrived. Will go elsewhere, sorry”

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Posted 5 years ago

“Shipment progress isn't updated often enough,,, still says awaiting shipment after 2 full days”

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Posted 5 years ago

“Long story short the product stated it fit my vehicle, it didn't. I had to modify it heavily to fit which was a waste of my time cause I would have fabricated it myself in the first place. After several attempts to contact UTV Direct I finally got a hold of someone who said to contact the manufacturer. I contacted them and heard nothing. Not impressed with either company.”

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Posted 5 years ago

“your web site was a little difficult to use. had to call your office to get things completed. your associate was very helpful in getting the order processed. will visit you again. thanks.”

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Posted 5 years ago

“Polite and courteous sales guy, but lack of item in stock is very disappointing! Hope you get it shipped ASAP!”

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Posted 5 years ago

“The website is not the best to navigate. Need to be able to filter the items per vehicle. Not just a at z, best selling or by price. I'm talking actually be able to pick like lift kits or roofs. Things more specific so you don't have to flip through a bunch of pages looking for something.”

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Posted 6 years ago

“Could use more info. about some of the products you sell. Warranty and if it is an exact fit ect...”

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Posted 6 years ago

“Your website would not let purchase the things I wanted it kept shutting down.”

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Posted 6 years ago

“Came up in a Google search”

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Posted 6 years ago

“Fast service but you sent me the wrong merchandise. I just emailed you about it and waiting for an answer.”

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Posted 6 years ago

“I had ordered wrong skid plate. I couldn't find it. You guys called and saved the day thank you for following up and making sure that order is correct!!”

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Posted 6 years ago

“I gave an acceptable review. I made a purchase 5 days ago and the only thing I've received is a purchase confirmation email. I've yet to receive any information about shipping or the ETA of my purchase. I even sent an email yesterday concerning this matter with no response. Hopefully I will know something soon.”

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Posted 6 years ago

“Was easy to purchase but very hard to track, so I still don't know when it's direct to arrive.”

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Posted 6 years ago

“Bought ice crusher utv Cab heater this unit Very weak fan does not put out much heat I give it a 1/2 star the only reason it gets I have star you gotta give it something”

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Posted 6 years ago

“Watch for in stock status. Purchased item that was marked in stock.but really not in stock.no real time inventory. Shipped the in stock items that are really in stock fast..”

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Posted 6 years ago

“Some of the pieces were damaged, but the product it’s self looks good”

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Posted 6 years ago

UTV Direct is rated 4.6 based on 6,524 reviews