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UTV Direct Reviews

4.6 Rating 6,996 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 6,996 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read UTV Direct Reviews
“Bought the 3 peice enclosure for my polaris general roof is extremely tough to get installed by yourself and doesnt help with missing some of the nuts and bolts. Other than hardware missing I was happy with my purchase. Not 100% if I will be purchasing anything else just for the fact of the hardware missing having to go spend money on something that should have been included with the product. I could understand stand a couple missing.”
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Posted 6 years ago
“I had a little trouble with it because when I checked out it would always have more items then I needed, I had to change every time.”
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Posted 6 years ago
“Limited instructions for multiple models, without any info on model number I purchased. Guess I’ll just have to try and figure it out myself.”
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Posted 6 years ago
“Should maybe ship with UPS. More dependable. Will have waited 2 weeks for delivery. Still not arrived. Will go elsewhere, sorry”
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Posted 7 years ago
“Shipment progress isn't updated often enough,,, still says awaiting shipment after 2 full days”
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Posted 7 years ago
“Long story short the product stated it fit my vehicle, it didn't. I had to modify it heavily to fit which was a waste of my time cause I would have fabricated it myself in the first place. After several attempts to contact UTV Direct I finally got a hold of someone who said to contact the manufacturer. I contacted them and heard nothing. Not impressed with either company.”
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Posted 7 years ago
“your web site was a little difficult to use. had to call your office to get things completed. your associate was very helpful in getting the order processed. will visit you again. thanks.”
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Posted 7 years ago
“Polite and courteous sales guy, but lack of item in stock is very disappointing! Hope you get it shipped ASAP!”
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Posted 7 years ago
“The website is not the best to navigate. Need to be able to filter the items per vehicle. Not just a at z, best selling or by price. I'm talking actually be able to pick like lift kits or roofs. Things more specific so you don't have to flip through a bunch of pages looking for something.”
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Posted 7 years ago
“Could use more info. about some of the products you sell. Warranty and if it is an exact fit ect...”
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Posted 7 years ago
“Your website would not let purchase the things I wanted it kept shutting down.”
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Posted 7 years ago
“Came up in a Google search”
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Posted 7 years ago
“Fast service but you sent me the wrong merchandise. I just emailed you about it and waiting for an answer.”
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Posted 7 years ago
“I had ordered wrong skid plate. I couldn't find it. You guys called and saved the day thank you for following up and making sure that order is correct!!”
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Posted 7 years ago
“I gave an acceptable review. I made a purchase 5 days ago and the only thing I've received is a purchase confirmation email. I've yet to receive any information about shipping or the ETA of my purchase. I even sent an email yesterday concerning this matter with no response. Hopefully I will know something soon.”
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Posted 7 years ago
“Was easy to purchase but very hard to track, so I still don't know when it's direct to arrive.”
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Posted 7 years ago
“Bought ice crusher utv Cab heater this unit Very weak fan does not put out much heat I give it a 1/2 star the only reason it gets I have star you gotta give it something”
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Posted 7 years ago
“Watch for in stock status. Purchased item that was marked in stock.but really not in stock.no real time inventory. Shipped the in stock items that are really in stock fast..”
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Posted 7 years ago
“Some of the pieces were damaged, but the product it’s self looks good”
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Posted 7 years ago
“Order 3681. I ordered seat covers for my Ranger over two months ago. They didn't fit and I retuned them after speaking directly with UTV customer rep Bill Wright. Bill ordered me another set. They did not fit. Bill asked me to contact the manufacturer (Greene Mountain) directly and they said Bill ordered the wrong ones and they would talk to Bill. This was 10 days ago. I emailed both Bill and Greene Mountain but theither has responded. I've ordered from UTV before with no problem. Is there someone that can help me? Order 3681. Follow up from previous review. Appears I was all wet and have to apologize to Bill. He never received my follow up correspondence from my personal email. The third set of covers arrived and they fit. All is good with help from Bill and he gets a "5" for "very good." I give the overall UTV experience "acceptable" because the online ad and description is not accurate for my machine and cost me an additional $28 to ship the first two sets back to the manufacturer.”
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Posted 7 years ago
UTV Direct is rated 4.6 based on 6,996 reviews