UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,655 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1308

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was easy to purchase but very hard to track, so I still don't know when it's direct to arrive.”

Helpful Report

Posted 6 years ago

“Bought ice crusher utv Cab heater this unit Very weak fan does not put out much heat I give it a 1/2 star the only reason it gets I have star you gotta give it something”

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Posted 7 years ago

“Watch for in stock status. Purchased item that was marked in stock.but really not in stock.no real time inventory. Shipped the in stock items that are really in stock fast..”

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Posted 7 years ago

“Some of the pieces were damaged, but the product it’s self looks good”

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Posted 7 years ago

“Order 3681. I ordered seat covers for my Ranger over two months ago. They didn't fit and I retuned them after speaking directly with UTV customer rep Bill Wright. Bill ordered me another set. They did not fit. Bill asked me to contact the manufacturer (Greene Mountain) directly and they said Bill ordered the wrong ones and they would talk to Bill. This was 10 days ago. I emailed both Bill and Greene Mountain but theither has responded. I've ordered from UTV before with no problem. Is there someone that can help me? Order 3681. Follow up from previous review. Appears I was all wet and have to apologize to Bill. He never received my follow up correspondence from my personal email. The third set of covers arrived and they fit. All is good with help from Bill and he gets a "5" for "very good." I give the overall UTV experience "acceptable" because the online ad and description is not accurate for my machine and cost me an additional $28 to ship the first two sets back to the manufacturer.”

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Posted 7 years ago

“If my item comes on the second or third like they said it would I would rate your site as excellent it was actually very easy to use and I like the free shipping I'm just hoping it comes on time”

Helpful Report

Posted 7 years ago

UTV Direct is rated 4.6 based on 6,655 reviews