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UTV Direct Reviews

4.6 Rating 6,524 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 6,524 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Order 3681. I ordered seat covers for my Ranger over two months ago. They didn't fit and I retuned them after speaking directly with UTV customer rep Bill Wright. Bill ordered me another set. They did not fit. Bill asked me to contact the manufacturer (Greene Mountain) directly and they said Bill ordered the wrong ones and they would talk to Bill. This was 10 days ago. I emailed both Bill and Greene Mountain but theither has responded. I've ordered from UTV before with no problem. Is there someone that can help me? Order 3681. Follow up from previous review. Appears I was all wet and have to apologize to Bill. He never received my follow up correspondence from my personal email. The third set of covers arrived and they fit. All is good with help from Bill and he gets a "5" for "very good." I give the overall UTV experience "acceptable" because the online ad and description is not accurate for my machine and cost me an additional $28 to ship the first two sets back to the manufacturer.
Helpful Report
Posted 6 years ago
If my item comes on the second or third like they said it would I would rate your site as excellent it was actually very easy to use and I like the free shipping I'm just hoping it comes on time
Helpful Report
Posted 6 years ago
UTV Direct is rated 4.6 based on 6,524 reviews