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UTV Direct Reviews

4.6 Rating 6,626 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 6,626 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Real good to deal with and prompt service
Helpful Report
Posted 4 years ago
I am very happy with the product. Originally, during the installation process, I was having difficulty fitting the windshield with the gasket into place. I called for assistance on the help-line and was directed to make sure the gasket was fully seated. My only complaint is concerning the process of putting on the gasket as we had to use rubber mallets to fully engage the gasket. Even then it was an extremely tight fit. I'm OK with the tight fit, but perhaps a word to notify customers more clearly on how the gasket needs to be fully seated, potentially with a rubber mallet, in order to install it in place
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Posted 4 years ago
Good Co. To do business with. Good customer service.
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Posted 4 years ago
Great Product, great service, fast delivery!!
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Posted 4 years ago
can't review--waiting for my order
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Posted 4 years ago
The options were better then the Polaris dealer had to pick from and definitely pricing then the dealer.
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Posted 4 years ago
Great service and fast delivery. Wish my side by side would arrive as quickly.
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Posted 4 years ago
Great customer service and awsome products
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Posted 4 years ago
Love our new roof!
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Posted 4 years ago
Easy order process
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Posted 4 years ago
Always great service and fast shipping
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Posted 4 years ago
It's been two weeks since I've ordered my product and I still haven't received it or received an email with an update.
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Posted 4 years ago
Bill in Customer Service and Nick in Technical support (Instalation help) helped make my experience with UTV Direct 5 star!
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Posted 4 years ago
Nice people to deal with fast shipping
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Posted 4 years ago
Short wait time on initial call. Knowledgeable sales person, friendly. Total experience excellent!
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Posted 4 years ago
Great service and fast shipping!
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Posted 4 years ago
I NEVER write reviews or ratings, but this company deserves a 5 star rating for their customer service. I needed a custom shorter cable for my patio conversion ramp. They promptly made and shipped within a days time, and sent me a prepaid return label for the one I did not need.
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Posted 4 years ago
Outstanding customer service. Bill went the extra mile on my order.
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Posted 4 years ago
Great service and fast shipping. Nothing better than that..Thanks
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Posted 4 years ago
Great service. All the products I have ordered have arrived in days not weeks.
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Posted 4 years ago
UTV Direct is rated 4.6 based on 6,626 reviews