UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,696 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 5th January 2026

UTV Direct 5 star review on 18th December 2025

Anonymous

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1310

Anonymous

Anonymous // 01/01/2019

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“Great customer service. The manufacturer messed up my part and they helped make it right. Will continue to buy from them.”

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Posted 9 months ago

“Good product would recommend it”

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Posted 9 months ago

“very easy to find and purchase the plow I was looking for. All parts arrived on time and in good conitions. No issues, Would purchase from them for all my parts needed”

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Posted 9 months ago

“Good great pk”

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Posted 9 months ago

“delivered and installed as designed”

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Posted 9 months ago

“Had an issue with an order and customer service did a great job correcting it.”

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Posted 9 months ago

“I was looking to order doors for my 2021 Polaris Ranger. They were out of stock but I was contacted as soon as the were in stock. I ordered and they were at my door they next day! Very impressive! Doors fit and installed as advertized.”

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Posted 9 months ago

“Best price, great product, and parts fit. They even called me right after I placed the order telling me.they changed my order because I ordered the wrong part. I was grateful, that saved me the hassle of returning and reordering.”

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Posted 9 months ago

“Recently I purchased a 2024 Yamaha Wolverine X2. I have purchased numerous items, from UTV, for my new toy. The purchasing experience has been very easy and positive. I’ve been extremely happy with all the items I have purchased. The quality of the products is excellent and installation has been very easy. Thank you”

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Posted 9 months ago

“great service !!👍👍”

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Posted 9 months ago

“Nice people, good product, very helpful”

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Posted 9 months ago

“Havent received my order yet, but was pleased with ease of ordering.”

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Posted 9 months ago

“great prices, friendly sales people,and my new windshield arrived in 48 hours, and I live truly in the middle of nowhere!!”

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Posted 9 months ago

“Great delivery, fast, accurate order safely packaged.”

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Posted 9 months ago

“Have ordered several items from UTV direct over the years. They carry a wide range of products for a variety of machines and have delivered accurately and efficiently each time.”

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Posted 9 months ago

“Site has good selection and prices. The free shipping is great. I would recommend sending better confirmation/receipt emails when a purchase is made.”

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Posted 9 months ago

“I had a problem with my order. I contacted customer service and spoke to Bill Wright. He was very professional and handled my problem quickly. Great customer service. Buy with confidence as these people stand behind their products.”

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Posted 9 months ago

“My experience: Purchased two items. was contacted one item that was no longer available. Offered other more expensive item. Declined and canceled. The second item held in shipment from 3/17 until this am 25th. I received credit for canceled item to find I was charged shipping for the other. Point of order amount was the free shipping. I could have bought item local and saved the shipping cost. I informed Bill of my disappointment but received no reply.”

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Posted 9 months ago

“the box was very poorly taped and packed, was open on delivery and not sure what's missing”

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Posted 9 months ago

“Bought windshield and roof for Honda utv. Windshield installed ok but the instructions for the roof were poor and it was difficult to make it fit on the utv that it said it was for.”

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Posted 9 months ago

UTV Direct is rated 4.6 based on 6,696 reviews