UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,626 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 11th November 2025

UTV Direct 5 star review on 3rd November 2025

Anonymous

UTV Direct 5 star review on 2nd October 2025

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1299

Anonymous

Anonymous // 01/01/2019

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“Not enough info on installing product until received. Caused me to return the product.”

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Posted 9 months ago

“Order door three weeks ago. Got delivered to the wrong address. Wanted me to go pick them up. Refused wasn't my mistake. I was told they that they would be sending them back to the manufacturer. Haven't heard anything since.”

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Posted 9 months ago

“The website was a little unclear if I was ordering the two door or the four-door but the price reflected the two door so I went ahead and ordered it. It came in. Outstanding time was in good shape when I unpacked it only issue I had is I had to cut some of the door panel and some of the style that the door panel shuts to for the window screws cause they were pinching the door from and keeping it from shutting all in all not too bad a fit. Driver side fit really well. Been fooling with the door on the passenger side have a little gap, but it seems to be quiet running down the road at 55.”

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Posted 9 months ago

“I can't leave a rating because I still haven't got my windshield”

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Posted 9 months ago

“Great product! Well built, packaged with great care. Wonderful communication and follow up.”

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Posted 9 months ago

“I ordered the KFI complete kit for my 2012 Polaris Ranger 500 consisting of Polypro 66" blade, winch, push tube and mounts. I am not a motorhead, so I was a bit nervous about installation and fit. However, much to my surprise, the whole kit installed great. It took me roughly 6 hours to do the complete installation, not only was it manageable, it was actually fun. Everything fit together perfectly, I couldn't be more impressed. Shipping was fast and efficient as well. Thanks UTV Direct!”

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Posted 9 months ago

“Darren is a great guy to work with and answers every question I had. Great company to work with. Thank you!”

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Posted 9 months ago

“Made 2 purchases so far and I am very happy with the product and the Customer service!! I will continue to buy UTV parts from them!! :)”

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Posted 9 months ago

“Customer service was outstanding purchased a fuel pump for a 900 Polaris Ranger first one that came in was bad. They immediately shipped a new one to me very happy with the way. A bad situation was handled would definitely do business with this company again.”

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Posted 9 months ago

“They have the correct parts. They handled the order promptly & correctly.”

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Posted 9 months ago

“Products are fine but takes way too long to receive it. Took 8 days longer than expected.”

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Posted 9 months ago

“My order seems to be going all over the united state's it has been in 3 state's once going right past my address, I will never use your company again if I don't soon get my package to me. PLEASE SEND ME MY ORDER!!!”

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Posted 9 months ago

“Great product. Arrived fast.Excellent customer service”

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Posted 9 months ago

“Ordered over 2 weeks ago, still waiting on order despite it being “in stock “.”

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Posted 9 months ago

“Good Quality”

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Posted 9 months ago

“Absolutely love the quality and quick delivery! Customer service is excellent!”

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Posted 9 months ago

“While web navigation was good and delivery of product timely, the return process was a nightmare and return shipping costs are paid by the consumer unlike Amazon or other UTV aftermarket vendors ....will not use this company again”

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Posted 9 months ago

“It had like 3 dents in it. The box wasn’t damaged so I’m guessing it was from the factory. I used a couple of hammers to straighten it out.”

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Posted 9 months ago

“Arrived very quickly!”

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Posted 9 months ago

“Product was very good easy to understand and install”

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Posted 9 months ago

UTV Direct is rated 4.6 based on 6,626 reviews