UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 5,032 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 5,032 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

UTV Direct 5 star review on 4th May 2023

Anonymous

UTV Direct 5 star review on 3rd May 2023

Anonymous

989

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and we love our new radio.”

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Posted 4 weeks ago

“I purchased a rear window for a 2021 Ranger XP. It arrived sooner than I would have imagined with free shipping. The was good, and installation was fairly easy.”

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Posted 4 weeks ago

“Everything I have ordered has been shipped on time and received quick”

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Posted 4 weeks ago

“Utv was good. Product didn't have enough weatherstripping to go all the way around the windshield. Windshield seems to be really well built. Installation instructions for install were good but no wiring instructions which made it really difficult. Luckily I have wore many different stereos and other car assesories so I was able to figure it out. If you have not I wouldn't recommend buying.”

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Posted 4 weeks ago

“Great experience. Got exactly what I ordered very quickly”

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Posted 4 weeks ago

“quick shipping, low prices, great service. 10/10!”

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Posted 4 weeks ago

“Your prices are a little high on some stuff. Also I ordered something that was on back order and was told I would receive it by the end of the month. No problem. Then when the time got close and the item was still not ready to ship I canceled it. That part was no problem ether, however I had ordered 2 items and I had already received 1 of the items already and when I cancelled my order they took off the coupon I had applied and still chardeged me full price for the shipping. The item i did receive ended up costing double and made it a waist of money. That was very disappointing. And I'm not sure I will order from them again. Sad cause the customer service was great. I spoke to Bill and he was fantastic and is the only good thing about the experience.”

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Posted 4 weeks ago

“Great service!”

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Posted 4 weeks ago

“Fast shipping. Product as described”

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Posted 4 weeks ago

“My item was delivered when they said it would, it was expertly packaged and arrived safe and undamaged. I love my item.”

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Posted 4 weeks ago

“"Poor return policy" After two phone calls with a factory regarding an improper fitting tire mount and a request for a return here is the response I got. I definitely see your concerns, but between FactoryUTV themselves and all of their dealers hundreds of these are sold a week and there are never any issues with them. Beth has been there a very, very long time and I trust what she says. You can still return it if you do not want to install and use but you would be responsible for shipping back and they FactoryUTV does charge a restock fee, I just wanted you to be aware. Please let me know how you would like to proceed. Thank you!! Christy Fielder Christy@powersporthq.com UTV Headquarters Inc UTV Direct”

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Posted 4 weeks ago

“Product is well made and came with proper hardware although there was one bolt/nut missing. Instructions should have been more in depth and a phone # in case help is needed or missing parts needed.”